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The 2-day IT Business Leader certification course focuses on the integration of IT organizations with other business areas through Integrated IT Service Managem...
IT Service Management Strategic Roadmap
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This workshop will provide you with the strategic knowledge you will require to navigate around common pitfalls and establish an ITSM improvement project that d...
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Learn How To Lead With Integrated Service Management at PinkFORUM18 - Pink Elephant
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At PinkFORUM18, learn how IT leaders can bring together multiple best practices into one cohesive package to increase IT’s value and achieve successful business...
Why Leaders Need to Understand the Kübler-Ross Change Curve
/en-CA/News/Understand-the-Kubler-Ross-Change-Curve
Most of us – and our organizations – have been impacted on many levels by the recent changes brought about by the COVID-19 pandemic.