The 2-day IT Business Leader certification course focuses on the integration of IT organizations with other business areas through integratedITSM™. The course covers three levels of IT business integration, and their many components including strategy, vision, values, mission, goals, objectives, and governance.
Attendees will also learn about the three IT/business model domains, and the basic components of an integrated IT/business model. The certification course provides attendees with the knowledge necessary to lead IT organizations toward driving business success through effective IT management.
The course emphasizes the importance of four areas of integratedITSM™, which include leadership, enablers, execution, and results and continual improvement. The program will provide participants with an in-depth understanding of how to develop and execute a strategic plan, aligning IT and business goals for optimal success.
Course attendees will learn about the three IT/business model domains, which include governance, relationship, and value delivery. This section of the program emphasizes the importance of effective governance, building strong relationships between IT and other business areas, and delivering value to customers.
Finally, the program will cover the basic components of an integrated IT/business model, including strategic decisions, customer value, decision influencers, structural influencers, strategy influencers, and strategic-to-tactical and tactical-to-operational decision-making. Participants will learn how to align these components to create an effective integrated IT/business model that meets the needs of the organization.
THE integratedITSM™ DESIGNATION SCHEME
This certification course is part of Professional Designations’ new designation scheme for integratedITSM™ and is required to achieve the following designation: integratedITSM™ Champion.
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WHO SHOULD ATTEND?
This certification course is suitable for IT leaders and those aspiring to be IT leaders, or roles that interact with IT. Additionally, candidates whose organizations are seeking ISO/IEC 20000 certification will find this certification a compatible and valuable introduction to the standard.
PREREQUISITES
The integratedITSM™ System certification course is a prerequisite.
EXAM & CERTIFICATION
The exam is offered through Professional Designations and to obtain certification, attendees must write and pass the exam as follows. The exam is included in the course fee and will be ordered for you by Pink Elephant.
- Duration: 60 minutes
- Supervised: Yes
- Format: Online and Proctor-led
COURSE E-MATERIALS
Material for this course will only be provided as downloadable soft-copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs and can only use the files under the Pink Elephant Terms of Use.
MULTIPLE OPTIONS FOR HOW YOU CAN ATTEND THIS COURSE
If you would like more information on any of the options below, please call us at 1-888-273-PINK, email us at info@pinkelephant.com, or ask your questions via our convenient Chat window at the bottom-right-hand corner of this page.
| Training Method | Description | Purchase Options |
|---|---|---|
| Self-Paced Online (SPO) (Available May 2024) |
Learn at your own pace from your computer, anywhere at any time. Get the FULL course in an e-learning format for 12 months. | If you are an individual:
If you are looking to train your team:
|
| Public, Virtual Web-Based | On specific dates throughout the year; hosted live, online, with our expert instructor. | If you are an individual:
|
| Team Training | On dates convenient to you; exclusively for your team, hosted live online or at your location with our expert instructor. |
Get a quote to train your team – open the Chat window below, or contact info@pinkelephant.com. |
Shopping Cart
View terms and conditions related to public courses.
To purchase the IT Business Leader course, select one of the options below:
Option 1 – Virtual, Live Team Training
| On dates convenient to you; exclusively for your team, hosted live online by our expert instructor. | Get Quote |
Option 2 – Team Training Pass
| Purchase your seats for public courses in bulk and save up to 20%. Your staff do not have to attend course(s) together. | Get Quote |
Option 3 – Self-Paced Online
Learn at your own pace from your computer, anywhere at any time.
| How | Name | Where | Course Fee | |
|---|---|---|---|---|
 Self-Paced |
IT Business Leader (Available May 2024) |
Anywhere | CAD 1,085.00 | Add To Cart |
Option 4 – Public Courses
On specific dates throughout the year; hosted live, online, with our expert instructor.
To purchase only the IT Business Leader course, select one of the options below.
| Do you need a quote as part of your approval process? | Get Quote |
