Fall Education Schedule

NEW Certification Course: Introduction to Integrated IT Business Management™

We are excited to introduce an industry-first certification course!

Introduction to Integrated IT Business Management ™ is an industry-exclusive certification course designed for IT professionals to gain an understanding of the Integrated IT Business Management™ approach, which involves connecting multiple business processes into a single unified system.

The course covers the role of business and IT leadership in IT service management, the common ITSM processes that organizations use to manage their IT services, and the enablers that organizations use to support their ITSM processes. This includes organizational change management, Lean, Agile, Scrum, and DevOps. Attendees will learn how these practices can support integrated IT business management and help organizations achieve their business goals.

Want to learn more? Click here to read the detailed course description.

Upcoming Course Dates:

Virtual Class
Sept 13, 2023

Virtual Class
Nov 9, 2023

NEW! 'Integrated IT Business Management™' Designation Scheme

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Aimed at galvanizing IT professionals to become strong internal business partners within their organizations, the certification courses included in the scheme provide participants with very meaningful business and IT service management knowledge that will help you understand the complexities of a truly ‘integrated’ business and ITSM system across the three levels present in every organization – operational, tactical, and strategic.

Click here to read more about it.