/en-CA/Course/Agile-Scrum-Essentials
This certification course focuses on fundamental principles and concepts of both Agile and Scrum. Learn Agile Scrum techniques, through practical examples that ...
DevOps In Action: The Phoenix Project
/en-CA/Course/DevOps-In-Action-Phoenix-Project
Give us one day and you will learn what DevOps is really all about because you will live it through this excellent experiential learning experience!
Establishing and Leading High-Performing Service Teams
/en-CA/Course/Establishing-Leading-High-Performing-Service-Teams
The Integrated Service Management Experience: MarsLander®
/en-CA/Course/Integrated-Service-Management-MarsLander
Learn about ITSM during this simulation that involves working within the team responsible for managing a mission to land on Mars and collect valuable data for r...
/en-CA/Course/ITSM-Apollo-13
What really is a “process”? Learn how to apply IT Service Management (ITSM) processes to a real-life situation using the historical events involved in the “succ...