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Search Results for "Leading At The Speed Of Change"

How To Define & Implement A Service Catalog

The course goes beyond the ITIL® theoretical guidance for Service Catalog Management and focuses on explaining how to plan for, design, build, implement and mai...

The Integrated Service Management Experience: MarsLander®

Discover how your team interacts and works together while responding to rapidly-changing circumstances in this one-day exciting and experiential simulated envir...

ITIL v3 Managing Across The Lifecycle

Managing Across the Lifecycle is a five-day course that provides a holistic picture of the critical learning points and knowledge IT management staff require on...

ITIL v3 Service Operation

For managers seeking to gain practical guidance of the service delivery and support phase of ITIL’s service lifecycle model.

Lean IT Foundation: Understanding Lean IT Principles & Objectives

This course will help IT departments become customer and value oriented, removing waste, inflexibility and variability.