Lean IT Kaizen

If you are new to Lean, click here to read a brief introduction.

Kaizen is an improvement philosophy in which continuous, incremental improvement occurs over a sustained period of time to help improve business performance. It’s a Japanese term where kai = change and zen = for the better. Combined, it means change for the better or continual improvement.

This three-day, interactive certification course is participative and provides the knowledge, tools, and techniques needed for leading and facilitating rapid improvement efforts – known as kaizen events – within IT organizations.

Many other project management, Agile, and continual service improvement courses offer high-level overviews with general principles and models. Few of those offer much, if any, specific and practical guidance about how to actually apply and achieve any advancements.

This is what sets the Lean IT Kaizen course apart.

Quote from a raving fan:

“This was a very practical course. We have already started on our kaizen event with great excitement from all the parties involved. The information and tools provided were easy to understand and easy to apply to real-life scenarios. Definitely worth the time!”

LEAN IT KAIZEN BENEFITS

Kaizen supports purposeful continuous improvement in any IT organization. It supports Lean IT’s goal to make sure every improvement is related to creating more value for customers, the organization, and its personnel in the most efficient ways that include:

  • Improving processes
  • Eliminating waste
  • Delivering improved quality
  • Delivering value faster
  • Supplying services for lower costs
  • Creating more meaningful work
  • Leaving a healthier environmental footprint
COURSE OVERVIEW

This three-day certification course prepares you for the exam leading to the Lean IT Kaizen certificate.

Building on the knowledge gained in Lean IT Essentials, this advanced course will take you beyond understanding Lean concepts and principles to master continuous improvement and become a Lean IT kaizen lead. You will obtain actionable solutions that use structured problem-solving approaches – including one used by Six Sigma – and proven Lean procedures and models. You will learn to identify, plan, and apply incremental service and process improvements that are focused on enhancing the efficiency and effectiveness of any process or value stream.

Participants will learn how to conduct Lean IT kaizen events by working through an improvement opportunity related to their own organization – and leave with a plan for their own kaizen initiative.

The course details kaizen key concepts, terminology, kaizen event roles, etc. It also delves into various Lean IT methods and specifically details how to effectively use the DMAIC (define, measure, analyze, improve, control) improvement model that leverages the Lean A3 problem-identification and planning tool to complete a full improvement cycle. Participants will learn to identify and implement small, accumulative improvement opportunities that utilize a combination of logical and analytical, as well as creative and ideation, methods.

LEARNING OUTCOMES

During this comprehensive certification course, you will learn about:

  • The concept of kaizen and the core elements of the kaizen mindset, as well as what kaizen events, daily kaizen and improvement kaizen are – and the differences between them
  • The four sources of improvement – voice of the customer, voice of the process, voice of the business, and voice of the regulator
  • Applying the five principles of Lean to organizing kaizen events and gain an understanding of kaizen team roles, as well as how to select kaizen initiatives and obtain support for them
  • Practical how-tos about applying Lean methodologies:
    • The Shewart cycle (also known as the Deming circle) of plan, do, check, and act
    • The A3 problem-solving method that applies Lean thinking and allows for a concise and standardized presentation of the process and results from a kaizen initiative, proposal, or the status of a project
  • How to take a deep dive into DMAIC – the proven, structured improvement problem-solving method that is integral to a Six Sigma initiative:
    • Define – Learn to identify the types of problems, as well as how to write a problem statement, validate the scope of the problem, write a problem definition, and much more.
    • Measure – Refine the problem statement by collecting reliable data on the variables related to the problem; use quantitative and qualitative measurement systems to determine procedures, set baseline and benchmarks, measure the value stream, etc.
    • Analyze – Follow the five main steps in this stage that include translating the data, performing a data analysis by using various methods that include the seven basic tools of quality and the five whys, performing a process analysis of the value stream map, determining the root causes, and prioritizing the root causes.
    • Improve – Identify the improvement options, generate potential solutions, select and prioritize the most suitable of them, apply best practices, develop the future state value stream map, pilot the solution and improvement outcomes, and create an implementation plan.
    • Control – Create a measurement system, documentation, and an effective control plan, as well as communicate with stakeholders, present the results, transition ownership, and establish methods to improve quality – and then anchor the change in the organization and share the lessons learned.
WHO SHOULD ATTEND?

The course is designed for IT practitioners interested in expanding their practical knowledge and skills to lead targeted Lean IT improvement initiatives focused on continual service improvement, including:

  • Managers tasked with department level process improvements
  • Business analysts
  • Project managers
  • Software developers
  • Quality assurance managers
  • IT Consultants
  • Any roles responsible for quality, efficiency and continual service improvement
PREREQUISITES

For this course, you are required to have successfully attained your Lean IT Essentials certificate. Upon registration, you will need to provide us with a copy of your certificate to be admitted into this course. To look at available dates for the Lean IT Essentials certification course, click here.

EXAM & CERTIFICATION

  • This course prepares you for the examination leading to the Lean IT Kaizen certificate.
  • The exam is 90 minutes in duration, includes 40 multiple-choice questions and is administered online by an independent examination body. Participants are provided with an exam voucher so they can schedule the exam at their convenience on any date after completion of the course.
  • You must attain a passing mark of 65% to attain your certificate.
  • After completion of this course, you may apply for self-directed learning PDUs through PMI. Letter of attendance is available upon request.
COURSE E-MATERIALS

Material for this course will only be provided as downloadable soft-copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs and can use the files under the Pink Elephant Terms of Use.

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Course Summary

Duration :
Public / In-House: 3 Days

Self-Paced Online: 12 Months

Formats Offered:
Self-Paced Online

Public
  • Live Classroom
  • Web-Based
In-House
  • Live Classroom
  • Web-Based
Overview
  • Live Classroom
  • Web-Based

Exam Provider:
Professional Designations

Course Dates for Lean IT Kaizen
How
When
Where
Course Fee
Self-Paced Online
Self-Paced
Anytime
Anywhere
USD 915.00