Schedule-At-A-Glance

Sunday, August 14, 2016

2:00 p.m. – 6:30 p.m.: Registration, Information & Customer Service Desk Open

3:00 p.m. – 5:00 p.m.:

Sunday Primer Workshops
Robin Hysick, Management Consultant, Pink Elephant
Sunday Primer Workshops
Troy DuMoulin, VP, Research & Development, Pink Elephant
Sunday Primer Workshops
Jack Probst, Principal Consultant, Pink Elephant
Sunday Primer Workshops
N. Dean Meyer, Author, CIO Coach, & Organizational Consultant

5:00 p.m. – 6:30 p.m.: Welcome Reception

Monday, August 15, 2016

7:00 a.m. – 6:30 p.m.: Registration, Information & Customer Service Desk Open

7:00 a.m. – 8:30 a.m.: Continental Breakfast

8:30 a.m. – 8:40 a.m.: Welcome Commentary

9:40 a.m. – 10:00 a.m.: Refreshment Break

10:00 a.m. – 11:00 a.m.:

Track 1: Pink University
David Ratcliffe, President, Pink Elephant
Track 2: Case Studies
Todd Haley, Vice President, Shared Infrastructure Services & Solutions, Charles Schwab
Track 3: Thought Leadership
Matt Hooper, ITSM Evangelist, LANDESK
Track 3: Thought Leadership
N. Dean Meyer, Author, CIO Coach, & Organizational Consultant

11:00 a.m. – 11:20 a.m.: Comfort Break

11:20 a.m. – 12:20 p.m.:

Track 1: Pink University
Jack Probst, Principal Consultant, Pink Elephant
Track 2: Case Studies
Tammy Whited, Head Of Service Management, OCIO, Fermi National Accelerator Lab
Track 2: Case Studies
Chris Flanagan, VP, Operations & Service Management, Prudential Financial
Track 3: Thought Leadership
Dr. Max Boedder, Director, IT Transformation, Cimphoni

12:20 p.m. – 1:20 p.m.: Lunch

1:20 p.m. – 2:20 p.m.:

Track 2: Case Studies
J. Paul Reed, Author, DevOps in Practice
Track 3: Thought Leadership
Mark Murphy, Leadership I.Q.
Track 3: Thought Leadership
Barry Friedman, Vice President Of Vendor Alliances, Snow Software

2:20 p.m. – 2:40 p.m.: Beverage Break

2:40 p.m. – 3:40 p.m.:

Track 1: Pink University
Gary Case, Principal Consultant, Pink Elephant
Track 2: Case Studies
Niel Nickolaisen, CTO, OC Tanner, & Author, The Agile Culture & Stand Back and Deliver
Track 2: Case Studies
Carla Lienhard, Global IT Operations Service Management Quality Manager, John Deere

3:40 p.m. – 4:00 p.m.: Comfort Break

4:00 p.m. – 5:00 p.m.: Keynote

How To Create A Culture Of Trust & Engagement
Joe McBreen, CTO, St. Vrain Valley School District

5:00 p.m. – 6:30 p.m.: Networking Reception

Tuesday, August 16, 2016

7:00 a.m. – 5:00 p.m.: Information & Customer Service Desk Open

7:00 a.m. – 8:30 a.m.: Continental Breakfast

7:15 a.m. – 8:15 a.m.: 

Books For Breakfast
Gary Case, Principal Consultant, Pink Elephant
Books For Breakfast
Troy DuMoulin, VP, Research & Development, Pink Elephant
Books For Breakfast
Mike Orzen, Lean IT Pioneer, Mike Orzen & Associates
Books For Breakfast
Fatima Cabral, CEO, Pink Elephant

8:15 a.m. – 8:35 a.m.: Comfort Break

8:35 a.m. – 9:40 a.m.: Keynote

Big Digital Leadership
Ade McCormack, Digital Strategist, Near Futurist & Author

9:40 a.m. – 10:00 a.m.: Beverage Break

10:00 a.m. – 11:00 a.m.:

Track 1: Pink University
Facilitated By: Gary Case, Principal Consultant, Pink Elephant
Track 2: Case Studies
Julie Fillinger, CIO Business Relationship Management, IT Service Management Lead, Sandia National Laboratories
Track 3: Thought Leadership
Jim Clemmer, President, Clemmer Group
Track 3: Thought Leadership
David Mainville, CEO & Co-Founder, Navvia

11:00 a.m. – 11:20 a.m.: Comfort Break

11:20 a.m. – 12:20 p.m.:

Track 1: Pink University
Jack Probst, Principal Consultant, Pink Elephant
Track 2: Case Studies
James Walker, Shared Portfolio Manager, NASA Shared Services Center
Track 3: Thought Leadership
Jim Clemmer, President, Clemmer Group
Track 3: Thought Leadership
Michael W. Curran-Hays, Practice Leader, Principal, Kepner-Tregoe

12:20 p.m. – 1:20 p.m.: Lunch

1:20 p.m. – 2:20 p.m.:

Track 2: Case Studies
Krissy Puleo, Managing Director, Service Management Office, Charles Schwab
Track 2: Case Studies
Dr. Dush Fernando, Director Service Management, Michigan State University
Track 3: Thought Leadership
Mike Orzen, Lean IT Pioneer, Mike Orzen & Associates
Track 3: Thought Leadership
Ruben Ricalde, IT Software Asset Manager, Delphi Global

2:20 p.m. – 2:40 p.m.: Beverage Break

2:40 p.m. – 3:40 p.m.:

Track 1: Pink University
Troy DuMoulin, VP Research & Development, Pink Elephant
Track 2: Case Studies
Christopher R. Markham, AVP For Information Technology, CTO SUNY Empire State College
Track 3: Thought Leadership
Jim Clemmer, President, Clemmer Group

3:40 p.m. – 4:00 p.m.: Comfort Break

4:00 p.m. – 4:45 p.m.: Prize Draws & Keynote

IT Leadership & Framework Fatigue – The Cure!
George Spalding, Executive Vice President, Pink Elephant

4:45 p.m. – 5:00 p.m.: Closing Remarks

"PinkFORUM provides attendees with cutting edge content in an exciting and collaborate environment." "The learning benefits combined with the networking opportunities make PinkFORUM an excellent industry event." "PinkFORUM14 was excellent, one of the top conferences I have attended in the past few years." "This event convinced me that I should attend Pink’s February conference whether (my company) pays for it or not." "This is now my favorite Pink event!" "This came along at exactly the right moment in our Service Management transformation." "Excellent information. Excellent speaker. Lots of take always. Thank you." "Very applicable to IT culture and leadership." "Real IT, brilliant insight, state of the art enterprise IT." "Really like this conference… would come again for sure." "This was my first Pink Elephant conference. The quality of the conference and the speakers convinced me that I will register for the conference in February." "The content was fabulous and very timely for my specific needs. It was nice to hear about being a leader in the IT world and the content could be applied across many aspects of my life not just my work life." "The panel gave great perspective on process ownership and helped validate some actions my organization is taking to help mature our ITSM program." "Wow! Powerful ideas. Now we just have to execute." "The conference was wonderful. I really enjoyed it and hope I can get the funding again next year."