Request For Free Course –
Introduction to Integrated IT Business Management™

Vanessa Kornborg
Vanessa Kornborg

IT Management Consultant
Pink Elephant

Course Delivery Details:

Date: October 16th, 2023
Time: 9:00AM - 5:00PM PT
Delivery method: Live, Virtual Classroom
Course Instructor: Vanessa Kornborg

Course Overview:

The Introduction to Integrated IT Business Management™ certification course is designed for IT professionals to gain an understanding of the Integrated IT Business Management model which represents a management system approach that describes how IT needs to work within business goals to achieve business results.

The course provides the foundational information needed to understand the integrated IT business management components and how they work together. Attendees will be introduced to the role and importance of an effective integrated IT business leader, how IT service management processes need to be designed and executed in an integrated approach to support business and IT needs, how different enablers including product, service and process roles, organizational change management, Agile, Lean and DevOps enable the ITSM processes, and how IT performance results and improvement management support business and IT leader decisions.

Click here to read more about this certification course.