DevOps In Action: The Phoenix Project Simulation


This is not a course; rather it is a business simulation presented onsite only. Give us one day and you will learn what DevOps is really all about because you will live it through this excellent experiential learning experience!

DevOps is not a framework or model; it describes a culture for how teams need to collaborate to deliver business value.

Based on the popular DevOps book, The Phoenix Project, this simulation has been created to provide a real life business experience for how to apply a collaborative and integrated approach to working between software development, IT operations and IT service management, and business units.

Here’s the scenario for this very interactive simulation:

Parts Unlimited is in trouble. Newspaper reports reveal the poor financial performance of the organization. An IT enabled business transformation is introduced by Retail Operations as the solution and the way forward to save the company and make it competitive and profitable again. The VP of IT Operations is asked to take the lead of The Phoenix Project and is challenged to make it successful. But the VP is facing a tremendous amount of work including huge backlogs of issues, problems and other projects.

In the simulation you and your team will act in different roles within the Parts Unlimited business. You may be part of Retail Operations, Human Resources, or Finance. Or, you may be the VP of IT Operations or a member of the VP’s IT team that needs to develop the applications and solve IT related issues.

Your challenge is to use DevOps principles of collaboration, integration and communication and apply them in this serious business simulation. In three rounds you will work on IT projects and IT issues and make sure The Phoenix Project will be finished on time and successfully. But, beware, your internal business partners keep coming at you with new ideas and demands and external developments outside your control are frequently thrown your way!


Objectives of the simulation can be customized to fit your organization’s specific needs and learning objectives. But in general these are the main learning objectives and outcomes:

  • To learn about the practicalities of DevOps
  • To apply DevOps principles in a real life situation
  • To find the right balance between delivering your SLA requirements and your IT projects according to plan
  • To experience how a collaborative DevOps approach can bring serious value to your business
  • To increase the efficiency and effectiveness of your IT department
  • To create better flow within your teams
  • To develop people’s skills to act in a fully integrated DevOps culture and environment
  • To show your internal business partners their responsibilities in making IT Projects more successful


This is a great team building experience! The 1 day simulation is designed for anyone at any level in IT software development, IT operations, and IT Service Management, and is especially beneficial for IT organizations who aim to better understand what DevOps really means, and the culture changes needed to adapt, adopt and apply DevOps.


To gain the most benefit, there must be a minimum of 8 participants, and a maximum of 12. There are no prerequisites required.


To bring us onsite to your location to present this simulation, contact us at or 1-888-273-PINK.


Bring us onsite to present the three day, DevOps Essentials Certification Course, followed by the DevOps In Action – Business Simulation, and receive a 10% discount off the total. Contact us at or 1-888-273-PINK.