PinkVERIFY™ Certified ITIL 4 Toolsets

The tools listed below meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.

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Ivanti Service Manager v 2020.3
PinkVERIFY 2011
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

BMC Helix v 20.02
PinkVERIFY 2011
5 Practices
CE IM KM PM SRM

ServiceDesk Plus (Cloud V2370)
PinkVERIFY 2011
4 Practices
CE IM PM SRM

   
AM = Availability Management PJM = Project Management
CPM = Capacity and Performance Management RM = Release Management
CE = Change Enablement SCM = Service Catalog Management
DM = Deployment Management SCOM = Service Configuration Management
IM = Incident Management SCTM = Service Continuity Management
IPM = Infrastructure and Platform Management SD = Service Desk
IAM = IT Asset Management SFM = Service Financial Management
KM = Knowledge Management SLM = Service Level Management
MEM = Monitoring and Event Management SRM = Service Request Management
POM = Portfolio Management SVT = Service Validation and Testing
PM = Problem Management WTM = Workforce and Talent Management


View the list of PinkVERIFY certified ITIL v3 toolsets.