PinkVERIFY™ Certified ITIL 4 Toolsets

The tools listed below meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.

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BMC Helix 21.02
PinkVERIFY 2011
14 Practices
CE CPM IM IPM IAM
KM MEM PM RM SCM
SCOM SD SLM SRM

Ivanti Service Manager v 2020.3
PinkVERIFY 2011
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

Matrix42 Enterprise Service Management 10.0.3
PinkVERIFY 2011
11 Practices
CE DM IM IAM KM
MEM PM RM SCM SCOM
SRM

Alemba Service Manager V10
PinkVERIFY 2011
6 Practices
CE IM KM PM SRM
SLM

ServiceDesk Plus (Cloud V2370)
PinkVERIFY 2011
4 Practices
CE IM PM SRM

NetkaQuartz Service Desk X v1.0.0
PinkVERIFY 2011
1 Practice
IM

   
AM = Availability Management PJM = Project Management
CPM = Capacity and Performance Management RM = Release Management
CE = Change Enablement SCM = Service Catalog Management
DM = Deployment Management SCOM = Service Configuration Management
IM = Incident Management SCTM = Service Continuity Management
IPM = Infrastructure and Platform Management SD = Service Desk
IAM = IT Asset Management SFM = Service Financial Management
KM = Knowledge Management SLM = Service Level Management
MEM = Monitoring and Event Management SRM = Service Request Management
POM = Portfolio Management SVT = Service Validation and Testing
PM = Problem Management WTM = Workforce and Talent Management


View the list of PinkVERIFY certified ITIL v3 toolsets.