Ivanti Service Manager v 2020.3

11 Practices |
CE | DM | IM | IAM | KM | ||
MEM | PM | RM | SCM | SCOM | ||
SRM |
The tools listed below meet 100% of the PinkVERIFY ITIL 4 general, core, and integration suitability requirements.
11 Practices |
CE | DM | IM | IAM | KM | ||
MEM | PM | RM | SCM | SCOM | ||
SRM |
5 Practices |
CE | IM | KM | PM | SRM |
4 Practices |
CE | IM | PM | SRM |
AM = Availability Management | PJM = Project Management |
CPM = Capacity and Performance Management | RM = Release Management |
CE = Change Enablement | SCM = Service Catalog Management |
DM = Deployment Management | SCOM = Service Configuration Management |
IM = Incident Management | SCTM = Service Continuity Management |
IPM = Infrastructure and Platform Management | SD = Service Desk |
IAM = IT Asset Management | SFM = Service Financial Management |
KM = Knowledge Management | SLM = Service Level Management |
MEM = Monitoring and Event Management | SRM = Service Request Management |
POM = Portfolio Management | SVT = Service Validation and Testing |
PM = Problem Management | WTM = Workforce and Talent Management |