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Search Results for "Service Transition"

Integrated Service Management Essentials™

Diving much deeper than the overview course, this 2-day certification course demonstrates how the practices of Lean, Agile, DevOps and ITIL work together with p...

The Integrated Service Management Experience: MarsLander®

Learn about ITIL 4 during this simulation that involves working within the team responsible for managing a mission to land on Mars and collect valuable data for...

Integrated Service Management Overview™

This 1-day non-certification course provides an overview of how proven ITSM capabilities and Lean, Agile and DevOps practices can work together to strengthen IT...

ITIL® 4 Specialist – Create, Deliver & Support

This ITIL 4 advance course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ and delivery of...

ITIL® 4 Managing Professional (MP) Transition

This is the “bridging” course for those who have acquired ITIL v3 Expert designation or those who have obtained at least 17 ITIL v3 credits.