PinkVERIFY™ Certified ITIL v3 Toolsets

Vendor 

Tool

Stamp of Approval

Processes 

assyst 11

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

CITSmart V9

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

Marval MSM

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

4Biz Helium

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

ServiceNow Orlando

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

Valuemation v4.5

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

helppeople Service Management V7.0

15 Processes

AVM	CAP	CHG	EV	FM
IM	ITSCM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

SAP Solution Manager 7.2

15 Processes

AVM	CAP	CHG	EV	FM
IM	ITSCM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

Wendia POB vG6

15 Processes

AVM	CAP	CHG	EV	FM
IM	ITSCM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

vFire V9

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

Aranda Service Desk v8

13 Processes

AM	CHG	EV	FM	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

Aranda Suite v9

13 Processes

AM	CHG	EV	FM	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

InfraonDesk SuiteV2.5 (Powered by EverestIMS)

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

iET ITSM v6

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

Ivanti Service Manager, powered by HEAT

13 Processes

CHG	IM	KM	PM	REL
RF	SACM	SCM	SLM	SPM
AVM	EV	FM

---

Proactivanet v10

13 Processes

AVM	CAP	CHG	IM	ITSCM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

CA Service Management 17.0

12 Processes

AM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM	SPM

---

IBM Control Desk 7.6

12 Processes

AVM	CHG	EV	FM	IM
KM	PM	REL	RF	SACM
SCM	SLM

---

Summit v5.0

12 Processes

AVM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM	SPM

---

Agiloft v6

11 Processes

CHG	EV	IM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

BMC Helix ITSM 19.08

11 Processes

AVM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM

---

Cherwell Service Management V9.4

11 Processes

CHG	EV	IM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

Provance ITSM

11 Processes

CHG	EV	IM	ITSCM	KM
PM	REL	RF	SCM	SLM
SPM

---

SMART ServiceDesk

11 Processes

CHG	EV	IM	ITSCM	KM
PM	RF	SACM	SCM	SLM
SPM

---

Easit Service Desk 4

10 Processes

CHG	EV	IM	KM	PM
RF	SACM	SLM	SCM	SPM

---

IT Service Management Automation Suite 2017.04 Premium Edition

10 Processes

CHG	IM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

Novell ServiceDesk v7.0.2

10 Processes

CHG	IM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

Serviceaide Intelligent Service Management

9 Processes

AVM	CHG	EV	IM	KM
PM	RF	SACM	SLM

---

helpLine version 5

9 Processes

CHG	IM	KM	PM	RF
SACM	SCM	SLM	SPM

---

OMNITRACKER ITSM
Center v5

9 Processes

CHG	EV	IM	KM	PM
RF	SACM	SCM	SLM

---

Naumen Service Desk v4

9 Processes

CHG	EV	IM	KM	PM
RF	SACM	SCM	SLM

---

Matrix42 Workplace Management 2014

8 Processes

CHG	IM	PM	RF	SACM
SCM	SLM	SPM

---

ALVAO v10

7 Processes

AM	CHG	IM	PM	RF
SACM	SCM

---

IT Service Management Automation 2019.05

7 Processes

CHG	IM	PM	REL	RF
SACM	SPM

---

C2 ATOM

6 Processes

CHG	IM	PM	RF	SACM
SCM

---

Freshservice

6 Processes

AM	CHG	IM	PM	RF
SCM

---

Motadata ServiceOps V7.0

6 Processes

AVM	CHG	EV	IM	PM
RF

---

Octopus v4.1

6 Processes

EV	IM	RF	CHG	PM
SACM

---

Vision Helpdesk V5

6 Processes

AM	CHG	IM	PM
REL	SCM

---

SCUA SERVICE DESK V8

6 Processes

CHG	IM	PM	REL	RF
SCM

---

Virima v5

6 Processes

CHG	IM	KM	PM	RF
SACM

---

Qualitor Software V8

5 Processes

CHG

IM

PM

RF

SCM

---

IT Care Center (ITCC) version 20

4 Processes

CHG

IM

PM

RF

---

Atlassian's Jira Service Management v3

4 Processes

CHG

IM

PM

RF

---

InvGate Service Desk v6

4 Processes

CHG

IM

PM

RF

---

Micro Focus Service Support Manager

4 Processes

CHG

IM

PM

RF

---

ServiceDesk Plus 10.0

4 Processes

AM

IM

CHG

RF

---

AuditPro

3 Processes

AM

IM

PM

---

EIRYN Service Management Version 3

3 Processes

CHG

IM

PM

---

NetkaQuartz Service Desk Standard Edition

3 Processes

IM

PM

SACM

---

Nilex Service Platform v10.7

3 Processes

CHG

IM

PM

---

OpenSer Version 17.3.0.0

3 Processes

IM

PM

RF

---

Samanage Service Desk Enterprise Edition Version 2

3 Processes

IM

RF

PM

---

SapphireIMS V 5.0

3 Processes

IM

PM

RF

---

SerioPlus

3 Processes

IM

CHM

PM

---

ServiceTonic V5

3 Processes

IM

PM

RF

---

SysAid Full Edition V14

3 Processes

CHG

IM

PM

---

VIZOR

3 Processes

AM

IM

RF

---

iServiceHub V1.2

2 Processes

IM

RF

---

IT-Help-Center Ver 3.1

2 Processes

IM

PM

---

SolarWinds Service Desk

2 Processes

IM

RF

---

CustomerConnect v2.6

2 Processes

IM

RF

---

Felicity Version 3

2 Processes

IM

PM

---