The tools listed below meet 100% of the PinkVERIFY ITIL v3 2011 general, core, and integration suitability requirements.
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Vendor
Processes
Vendor
Tool
Stamp of Approval
Processes
assyst 11
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
CITSmart V9
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Marval MSM
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
4Biz Helium
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
ServiceNow Orlando
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Valuemation v4.5
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
helppeople Service Management V7.0
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
SAP Solution Manager 7.2
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
POB G6
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
vFire V9
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Aranda Service Desk v8
| AM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Aranda Suite v9
| AM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
InfraonDesk SuiteV2.5 (Powered by EverestIMS)
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
iET ITSM v6
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Ivanti Service Manager v2020.4
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
| AVM |
EV |
FM |
|
|
Proactivanet v10
| AVM |
CAP |
CHG |
IM |
ITSCM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
CA Service Management 17.0
| AM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
IBM Control Desk 7.6
| AVM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
|
|
|
Summit v5.0
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
BMC Helix ITSM 19.08
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
|
|
|
|
Cherwell Service Management V9.4
| CHG |
EV |
IM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Provance ITSM
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
REL |
RF |
SCM |
SLM |
| SPM |
|
|
|
|
SMART ServiceDesk
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Easit Service Desk 4
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SLM |
SCM |
SPM |
IT Service Management Automation Suite 2017.04 Premium Edition
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
Novell ServiceDesk v7.0.2
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
Serviceaide Intelligent Service Management
| AVM |
CHG |
EV |
IM |
KM |
| PM |
RF |
SACM |
SLM |
|
helpLine version 5
| CHG |
IM |
KM |
PM |
RF |
| SACM |
SCM |
SLM |
SPM |
|
OMNITRACKER ITSM
Center v5
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SCM |
SLM |
|
Naumen Service Desk v4
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SCM |
SLM |
|
Matrix42 Workplace Management 2014
| CHG |
IM |
PM |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
IT Service Management Automation 2019.05
| CHG |
IM |
PM |
REL |
RF |
| SACM |
SPM |
|
|
|
Cervello ESM Suite version 1.0
IT Care Center (ITCC) version 20
Atlassian's Jira Service Management v3
Micro Focus Service Support Manager
EIRYN Service Management Version 3
NetkaQuartz Service Desk Standard Edition
Nilex Service Platform v10.7
View the list of
PinkVERIFY certified ITIL 4 toolsets.
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