PinkVERIFY™ Certified ITIL v3 Toolsets

Vendor 

Tool

Stamp of Approval

Processes 

assyst 11

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

CITSmart V9

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

Marval MSM v14.21

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

4Biz Helium

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

ServiceNow Quebec

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

USU IT Service Management 5.2
(including USU Knowledge Management 7.1 and
USU IT & Service Monitoring 5.8)

16 Processes

AM	AVM	CAP	CHG	EV
FM	IM	ITSCM	KM	PM
REL	RF	SACM	SCM	SLM
SPM

---

helppeople Service Management V7.0

15 Processes

AVM	CAP	CHG	EV	FM
IM	ITSCM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

POB G6

15 Processes

AVM	CAP	CHG	EV	FM
IM	ITSCM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

vFire V9

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

Aranda Service Desk v8

13 Processes

AM	CHG	EV	FM	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

InfraonDesk SuiteV2.5 (Powered by EverestIMS)

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

iET ITSM v8.6

13 Processes

AM	AVM	CHG	EV	IM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

Ivanti Service Manager v2020.4

13 Processes

CHG	IM	KM	PM	REL
RF	SACM	SCM	SLM	SPM
AVM	EV	FM

---

Proactivanet v10

13 Processes

AVM	CAP	CHG	IM	ITSCM
KM	PM	REL	RF	SACM
SCM	SLM	SPM

---

CA Service Management 17.0

12 Processes

AM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM	SPM

---

IBM Control Desk 7.6

12 Processes

AVM	CHG	EV	FM	IM
KM	PM	REL	RF	SACM
SCM	SLM

---

Summit v5.11.0

12 Processes

AVM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM	SPM

---

BMC Helix ITSM 19.08

11 Processes

AVM	CHG	EV	IM	KM
PM	REL	RF	SACM	SCM
SLM

---

Provance ITSM

11 Processes

CHG	EV	IM	ITSCM	KM
PM	REL	RF	SCM	SLM
SPM

---

SMART ServiceDesk v11

11 Processes

CHG	EV	IM	ITSCM	KM
PM	RF	SACM	SCM	SLM
SPM

---

Easit Service Desk 4

10 Processes

CHG	EV	IM	KM	PM
RF	SACM	SLM	SCM	SPM

---

Novell ServiceDesk v7.0.2

10 Processes

CHG	IM	KM	PM	REL
RF	SACM	SCM	SLM	SPM

---

Serviceaide Intelligent Service Management

9 Processes

AVM	CHG	EV	IM	KM
PM	RF	SACM	SLM

---

helpLine v6.5.2

9 Processes

CHG	IM	KM	PM	RF
SACM	SCM	SLM	SPM

---

OMNITRACKER ITSM
Center v5

9 Processes

CHG	EV	IM	KM	PM
RF	SACM	SCM	SLM

---

Naumen Service Desk V4.6

9 Processes

CHG	EV	IM	KM	PM
RF	SACM	SCM	SLM

---

ALVAO v10.4

7 Processes

AM	CHG	IM	PM	RF
SACM	SCM

---

IT Service Management Automation 2019.05

7 Processes

CHG	IM	PM	REL	RF
SACM	SCM

---

C2 ATOM

6 Processes

CHG	IM	PM	RF	SACM
SCM

---

Freshservice v2021

6 Processes

AM	CHG	IM	PM	RF
SCM

---

Motadata ServiceOps V7.3

6 Processes

AVM	CHG	EV	IM	PM
RF

---

Octopus v4.1

6 Processes

EV	IM	RF	CHG	PM
SACM

---

tbITSM version 1.0

6 Processes

CHG	IM	PM	RF	SACM
SLM

---

Vision Helpdesk V5

6 Processes

AM	CHG	IM	PM
REL	SCM

---

SCUA SERVICE DESK V8

6 Processes

CHG	IM	PM	REL	RF
SCM

---

Qualitor Software V8

5 Processes

CHG

IM

PM

RF

SCM

---

Cervello ESM Suite version 1.0

4 Processes

CHG

IM

PM

RF

---

IT Care Center (ITCC) V21

4 Processes

CHG

IM

PM

RF

---

InvGate Service Desk v6

4 Processes

CHG

IM

PM

RF

---

ServiceDesk Plus 10.0

4 Processes

AM

IM

CHG

RF

---

EIRYN Service Management Version V3.5

3 Processes

CHG

IM

PM

---

NetkaQuartz Service Desk Standard Edition

3 Processes

IM

PM

SACM

---

Nilex Service Platform v10.7

3 Processes

CHG

IM

PM

---

SapphireIMS V 5.0

3 Processes

IM

PM

RF

---

ServiceTonic V5

3 Processes

IM

PM

RF

---

SysAid Full Edition v21.2.50

3 Processes

CHG

IM

PM

---

ADiTaaS 5.1

2 Processes

IM

PM

---

LeverIT IT Help Center 3.2.2.25

2 Processes

IM

PM

---

SolarWinds Service Desk

2 Processes

IM

RF

---

NEO AUTOMATA Trouble to Resolve (T2R) 3.0.0

2 Processes

IM

PM

---

CustomerConnect v2.6

2 Processes

IM

RF

---

Felicity Version 3

2 Processes

IM

PM

---