The tools listed below meet 100% of the PinkVERIFY ITIL v3 2011 general, core, and integration suitability requirements.
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Vendor
Processes
Vendor
Tool
Stamp of Approval
Processes
assyst 11
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
CITSmart V9
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Marval MSM 14.24
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
4Biz Helium
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
ServiceNow Quebec
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
USU IT Service Management 5.2
(including USU Knowledge Management
7.1 and
USU IT & Service Monitoring 5.8)
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
helppeople Service Management V7.0
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
POB G6 2.0
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
vFire V9
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Aranda Service Desk v8
| AM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
InfraonDesk Suite V3.0 (Powered by EverestIMS)
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
iET ITSM v8.7
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Ivanti Service Manager v2021.4
| AVM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Proactivanet v10
| AVM |
CAP |
CHG |
IM |
ITSCM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
CA Service Management 17.3
| AM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
IBM Control Desk 7.6.1.4
| AVM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
|
|
|
Summit v5.11.0
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
BMC Helix 21.05
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
|
|
|
|
Cherwell Service Management V9.4
| CHG |
EV |
IM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Provance ITSM
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
REL |
RF |
SCM |
SLM |
| SPM |
|
|
|
|
SMART ServiceDesk v11
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Serviceaide Intelligent Service Management
| AVM |
CHG |
EV |
IM |
KM |
| PM |
RF |
SACM |
SLM |
|
helpLine v6.5.2
| CHG |
IM |
KM |
PM |
RF |
| SACM |
SCM |
SLM |
SPM |
|
IT Service Management Automation 2019.05
| CHG |
IM |
PM |
REL |
RF |
| SACM |
SCM |
|
|
|
Cervello ESM Suite version 1.0
IT Care Center (ITCC) V22
EIRYN Service Management V3.13
Nilex Service Platform v10.7
SysAid Full Edition v21.2.50
LeverIT IT Help Center 3.2.2.25
NEO AUTOMATA Trouble to Resolve (T2R) 3.0.0
View the list of
PinkVERIFY certified ITIL 4 toolsets.
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