The tools listed below meet 100% of the PinkVERIFY ITIL v3 2011 general, core, and integration suitability requirements.
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Vendor
Processes
Vendor
Tool
Stamp of Approval
Processes
assyst 11
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
CITSmart V9
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Marval MSM v14.21
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
4Biz Helium
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
ServiceNow Quebec
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Valuemation v4.5
| AM |
AVM |
CAP |
CHG |
EV |
| FM |
IM |
ITSCM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
helppeople Service Management V7.0
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
POB G6
| AVM |
CAP |
CHG |
EV |
FM |
| IM |
ITSCM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
vFire V9
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Aranda Service Desk v8
| AM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Aranda Suite v9
| AM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
InfraonDesk SuiteV2.5 (Powered by EverestIMS)
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
iET ITSM v8.6
| AM |
AVM |
CHG |
EV |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
Ivanti Service Manager v2020.4
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
| AVM |
EV |
FM |
|
|
Proactivanet v10
| AVM |
CAP |
CHG |
IM |
ITSCM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
CA Service Management 17.0
| AM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
IBM Control Desk 7.6
| AVM |
CHG |
EV |
FM |
IM |
| KM |
PM |
REL |
RF |
SACM |
| SCM |
SLM |
|
|
|
Summit v5.0
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
SPM |
|
|
|
BMC Helix ITSM 19.08
| AVM |
CHG |
EV |
IM |
KM |
| PM |
REL |
RF |
SACM |
SCM |
| SLM |
|
|
|
|
Cherwell Service Management V9.4
| CHG |
EV |
IM |
KM |
PM |
| REL |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Provance ITSM
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
REL |
RF |
SCM |
SLM |
| SPM |
|
|
|
|
SMART ServiceDesk v11
| CHG |
EV |
IM |
ITSCM |
KM |
| PM |
RF |
SACM |
SCM |
SLM |
| SPM |
|
|
|
|
Easit Service Desk 4
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SLM |
SCM |
SPM |
IT Service Management Automation Suite 2017.04 Premium Edition
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
Novell ServiceDesk v7.0.2
| CHG |
IM |
KM |
PM |
REL |
| RF |
SACM |
SCM |
SLM |
SPM |
Serviceaide Intelligent Service Management
| AVM |
CHG |
EV |
IM |
KM |
| PM |
RF |
SACM |
SLM |
|
helpLine v6.5.2
| CHG |
IM |
KM |
PM |
RF |
| SACM |
SCM |
SLM |
SPM |
|
OMNITRACKER ITSM
Center v5
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SCM |
SLM |
|
Naumen Service Desk V4.6
| CHG |
EV |
IM |
KM |
PM |
| RF |
SACM |
SCM |
SLM |
|
Matrix42 Workplace Management 2014
| CHG |
IM |
PM |
RF |
SACM |
| SCM |
SLM |
SPM |
|
|
IT Service Management Automation 2019.05
| CHG |
IM |
PM |
REL |
RF |
| SACM |
SPM |
|
|
|
Cervello ESM Suite version 1.0
IT Care Center (ITCC) V21
Micro Focus Service Support Manager
EIRYN Service Management Version V3.5
NetkaQuartz Service Desk Standard Edition
Nilex Service Platform v10.7
View the list of
PinkVERIFY certified ITIL 4 toolsets.
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