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PinkVERIFY
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PinkVERIFY™

PinkVERIFY™ is an internationally recognized IT Service Management (ITSM) tool suite assessment service. It was created in 1998 to:

  • Help ITIL/ITSM practitioners identify software tools that would support their process improvement initiatives
  • Provide ITSM tool vendors and service providers with a process to demonstrate and certify their product’s compatibility with ITIL Best Practices

This certification allows vendors and service providers to hold a valid PinkVERIFY trademark licence and use the PinkVERIFY logo for marketing purposes.

With the aid of Pink Elephant’s experienced consultants, PinkVERIFY is a service that objectively assesses a software tool’s enabling features against ITIL terminology, functionality, integration and workflow requirements for the following 15 ITSM processes:

 Availability Management 
 Capacity Management 
 Change Management 
 Event Management 
 Financial Management
 Incident Management 
 IT Service Continuity Management
 Knowledge Management

 Problem Management 
 Release & Deployment Management
 Request Fulfillment 
 Service Asset & Configuration Management 
 Service Catalog Management 
 Service Level Management 
 Service Portfolio Management


If you’re a practitioner:

PinkVERIFY helps you identify IT Service Management tools that support your use of ITIL processes.

It gives you confidence that the tool has achieved a level of alignment with the ITIL processes, through its workflows, functionality, terminology and documentation for up to 15 ITIL processes.

This elite certification is not only held in the highest regard among the ITSM community, but it is a beacon of quality and trust. All tools that achieve PinkVERIFY status are awarded with a certificate of pass, as well as the ability to put Pink Elephant’s PinkVERIFY logo on marketing materials. When choosing a tool, be sure to look for the PinkVERIFY certificate of approval or the PinkVERIFY logo.

Download Pink’s white paper to read more information about toolset compatibility considerations.

Download our self-assessment questionnaires to compare toolsets against the minimum functional criteria. 

Contact Lisa Lyons today at:

View the list of toolsets here.

If you’re a software vendor:

PinkVERIFY is recognized throughout the IT community as the assessment certification to achieve for your ITSM toolset. Since 1998, your prospective customers have looked at the PinkVERIFY tool list as the first step in identifying products for their short list.

It provides you with a process to demonstrate and certify your product’s ITIL compatibility for up to 15 processes, for workflows, functionality, terminology and documentation against general platform, core and integration criteria. 

This elite certification is not only held in the highest regard among the ITSM community, but it is a beacon of quality and trust. All tools who achieve PinkVERIFY status are awarded with a certificate of pass that you can proudly display within your organization, a letter of certification, as well as the ability to put Pink Elephant’s PinkVERIFY logo on your marketing materials.

Download Pink’s white paper that describes the service and provides information about how you can certify your tool. 

Download and complete our self-assessment questionnaires to discover how your tool matches up to ITIL.

Contact Lisa Lyons today at:

 

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