Conference Highlights

Our next conference theme is: 

IT Business Integration: Good Vibrations

We are known for injecting fun themes into our program to create an interesting and energizing element to your overall conference experience.

Our next conference theme is borrowed from The Beach Boys – IT Business Integration: Good Vibrations – to show you what it really takes to create good vibes, high energy and positive outcomes in all aspects of your continual service improvement initiatives.

Some IT organizations are able to successfully overcome many barriers to achieve meaningful results and prove themselves as strong contributors, while others don’t.

How do they do it? What's the difference between those that do, and those and don’t, or can’t?

Attend our next annual conference – now in its 14th highly successful year – to learn about the key leadership, management, and business factors that make the difference. Numerous high performing IT teams, business experts, and of course, Pink’s world-renowned consultants, will be on hand to give you the insight you need.

Attend “The best conference in the industry”

Participate in a truly extraordinary education experience – 14 tracks, 150+ sessions!

Pink has the undisputed reputation for developing an unsurpassed line-up of speakers and meaningful subject matter. As a result of our unwavering commitment, we are very proud to present what is widely acknowledged as the premier ITSM and ITIL^® event.  

“No other IT conference matches Pink’s for speakers and in-depth meaningful content…very worthwhile investment of my time and money” 

Here’s what the 2010 conference program includes:

• More than 150 content-rich sessions to choose from –  novice or expert; strategic, tactical or operational – there’s something for everyone
• Powerful presentations by Pink Elephant’s highly sought-after consultants – the best minds in the industry!
• Expanded view of ITIL’s Service Lifecycle Process Model, including Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
• Insightful presentations from award winning CIOs who are recognized for their successful business contributions
• Return of highly rated university professors profiling business and leadership excellence
• More industry experts highlighting best practices beyond ITIL (CMM, CobiT, ISO, IT Governance, EFQM, etc.)
• Provocative keynotes and industry luminaries not found in other conference programs – not your usual IT talking heads
• Several successful IT teams will be on hand to collectively profile exactly what’s made them make the leap from good to great

Benefit From Pink's 20 Years Of ITSM Experience!

At Pink we’ve been involved in ITIL since its inception in 1989 and we’re very proud of the role we’ve played as a major driving force in the growing popularity and acceptance of ITIL worldwide — We are The ITIL Experts!  We’ve helped thousands of organizations implement ITIL best practices, including educating close to 200,000 IT professionals. We are the world’s #1 ITIL education and consulting service provider.

We invite you to attend the best conference in the industry and draw upon our 20 years of ITIL and ITSM expertise!

Who Should Attend?

Whether you're new to ITSM or ITIL, or well advanced, there's something for everyone in the comprehensive and power-packed 14-track program.

• C-Level, including CIOs/CTOs/CSOs
• IT Directors, VPs
• IT Service and Support Managers
• Service Desk Managers
• IT Infrastructure Managers
• Process Owners
• Senior Support Analysts
• Quality Managers
• Service Level Manager
• Project/Program Directors and Managers
• IT Auditors, IT Consultants
• IT Suppliers/Vendors
• Anyone seeking to understand why and how to implement best practices according to ITIL or ITSM
• And, anyone who is interested in building and managing a business focused IT organization