Integrated Service Management

Integrated Service Management Overview™
This 1-day non-certification course provides an overview of how proven ITSM capabilities and Lean, Agile and DevOps practices can work together to strengthen IT processes and culture by removing waste, lower cost and increase business value.
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Integrated Service Management Essentials™
Diving much deeper than the overview course, this 2-day certification course demonstrates how the practices of Lean, Agile, DevOps and ITIL work together with proven organizational change management principles to enable successful business outcomes.
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All Pink’s courses can be presented on-site at your location. Click on the “Request A Quote” link below to get more information.