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22nd Annual International
IT Service Management
Conference & Exhibition
February 18-21, 2018
JW Marriott Orlando, Grande Lakes
Last Early Bird Ends November 3

Previous IT Excellence Award Winners

Established by Pink Elephant in 1999, the IT Excellence Awards recognize individual and corporate commitment to IT excellence and ITSM best practices. Check out our past winners!

Winners of 2016

Case Study Of The Year

Jonathan Hinkle - Niel Nickolaisen

Jonathan Hinkle, AVP IT Service, American Fidelity &
Niel Nickolaisen, CTO, OC Tanner

Innovation Of The Year

2015-Innovation-Persystent-Suite-Utopic-Software
Gold
SunView Software
Accepting the award, Seng Sun, CEO
Silver
CA Technologies
Accepting the award, Adam Henrich

Practitioner Of The Year

Gold-Practitioner-Of-The-Year- 2016
Gold
Stephanie Jambor-Trisket, IT Manager & ITSM Program Sponsor, Erie Insurance.  
Accepting on Stephanie Jambor-Trisket behalf are Ryann Consiglio and Julieann Brown
Silver-Practitioner-Of-The-Year- 2016
Silver
Brian Kenney, Project Portfolio Manager, Amica Mutual Insurance. 
Accepting On Brian Kenney Behalf Is Michel Rocheleau
2015-Innovation-Persystent-Suite-Utopic-Software
Bronze
Gina Hunkins, ITSM Program Manager, Sutter Health

Project Of The Year

Gold-Project-Of-The-Year-2016
Gold
Los Angeles Unified School District
Accepting the award, Ann Mori, James Alther & Dan Castle
/uploadedImages/Conferences/Pink17/ITExcellenceAwards/Gold-Project-Of-The-Year-2016.jpg
Silver
Sutter Health
Accepting the award, Stuart James, Gina Hunkins & Joshua Cedor

Winners of 2015

JoeMcBreen-JoeHayes
Case Study Of The Year
Joe McBreen, CIO, St. Vrain Valley School District &
Joseph Hayes, VP & CIO, Prudential Group Insurance
2015-Practitioner-Robert-Nessler
Practitioner Of The Year
Robert Nessler, Governor’s Office of Information Technology – State of Colorado
2015-Innovation-Persystent-Suite-Utopic-Software
Innovation Of T he Year
Persystent Suite, Utopic Software
Project Of The Year
Assurant
IT Leader Of The Year
Jeff Lewis, Vice President IT Service Operations, Assurant

Winners of 2014

Case Study Of The Year
Chris Flanagan, Vice President Of ITSM & Operations, Prudential Insurance Company Of America
Practitioner Of The Year
Tony Krasinski, Director Of IT Service Management, Erie Insurance Group
Innovation Of T he Year
Cherwell Service Management - mApp Solution & mApp Exchange
Project Of The Year
The Prudential Insurance Company of America
IT Leader Of The Year
John Kearney, CIO, McMaster University

Winners of 2013

Case Study Of The Year
Patrick Soule of Allstate Insurance Company
Practitioner Of The Year
Siddharth Shetty of Amdocs
Innovation Of T he Year
Attivio - Service Knowledge Expert
Project Of The Year
EMC
IT Leader Of The Year
Edward Marx, SVP/CIO, Texas Health Resources

Winners of 2012

ITIL Case Study Of The Year
Martha Wenc, Jazz Aviation
ITIL Practitioner Of The Year
Lonnie Shane,  Honeywell IT Services Corporate
Innovation Of T he Year
BMC Software for MyIT
ITIL Project Of The Year
University of Alberta

Winners of 2011

ITIL Case Study Of The Year
Cathy Kirch,  Allstate Insurance
ITIL Practitioner Of The Year
Brian Newcomb Ohio State University
Innovation Of T he Year
Serena Software for Orchestrated IT 
ITIL Project Of The Year
Deutsche Bank

Winners of 2010

ITIL Case Study Of The Year
Stephen Wrenn, CVS Caremark
ITIL Practitioner Of The Year
Debra Jenkins, U.S. Army
Pink Elephant Student Of The Year
Christopher Bolash, University of Michigan
Innovation Of The Year
Service-now - IT 3.0


ITIL Project Of The Year
Two winners:
Ohio State University
State Compensation Insurance Fund

Winners of 2009

ITIL Case Study Of The Year
Steve Bozzo, 1-800-FLOWERS.COM
ITIL Practitioner Of The Year
Elaine Lauritzen, Brigham Young University
Pink Elephant Student Of The Year
Rafal Otto, IT Service Manager, CERN
Innovation Of The Year
EMC - Ionix
ITIL Project Of The Year
Northwestel - Northwestel IT Initiative

Winners of 2008

Case Study Of The Year
Pete Corrigan,  Allstate Insurance
ITIL Practitioner Of The Year
Henry White,  Cisco Systems, Inc.
Pink Elephant Student Of The Year
John Daly, Cisco Systems , Inc. & Monica Dragan, CGI
Innovation Of The Year
Digital Fuel - Service Flow v6 
Accepting the award on behalf of Digital Fuel, Rachel Herz.
ITIL Project Of The Year
OhioHealth Access Management 
Accepting the award on behalf of OhioHealth, Mary Jo McElroy.

Winners of 2007

ITIL Case Study Of The Year
Dalibor Petrovic, Deloitte Stephen Wrenn & Sheila Kelley, Liberty Mutual
ITIL Practitioner Of The Year
Sheri Cassidy, Progress Energy
Pink Elephant Student Of The Year
Bhargav Shah,  BearingPoint
Innovation Of The Year
StackSafe - StackSafe Test Center
ITIL Project Of The Year
Allstate Insurance

Winners of 2006

Best ITIL Case Study
Catherine McGregor, Department Manager of Process Support Services, BMO Financial Group & Stacy Prescott, Process Strategy Manager, Capital One
Accepting the award on behalf of the ITSM Financial User Group, Stacy Prescott.
ITIL Practitioner Of The Year
Cathy Kirch, Allstate Insurance
ITIL Certification Student Of The Year
Johnny Cox,  Service Desk Team Leader, ACC Bank
ITIL Project Of The Year
State Of North Carolina

Winners of 2005

Best ITIL Case Study
Stephen Wrenn,  Liberty Mutual Insurance
ITIL Practitioner Of The Year
Molly Holladay, IT Service Management Architect, Bandag, Inc.
ITIL Certification Student Of The Year
Man Yuen Martin Chan,  Unihub Ltd. (Hong Kong, China)
ITIL Project Of The Year
BP

Winners of 2004

Best ITIL Case Study
James David Dykas,  Universal Weather & Aviation
ITIL Practitioner Of The Year
Anil Dissanayake, PEMCO Corporation Computer Services (PCCS)
ITIL Certification Student Of The Year
John Wink,  Microsoft Canada Co.
ITIL Project Of The Year
Domtar Inc.

Winners of 2003

Best ITIL Case Study
David Chiu & Cheryl Simpson,  BMO Financial Group
ITIL Practitioner Of The Year
Mark Diamond, Safeco
ITIL Certification Student Of The Year
Mitchell Kenfield, BearingPoint
ITIL Project Of The Year
BMO Financial Group, WWREI (Wholesale Wealth, Risk and Enterprise Infrastructure)

Winners of 2002

Best ITIL Case Study
David Chiu & Cheryl Simpson,  BMO Financial Group
ITIL Practitioner Of The Year
Stacy McNearney, Capital One Financial Corporation
ITIL Certification Student Of The Year
Jeffery Gorby, Nationwide
ITIL Project Of The Year
Nationwide

Winners of 2001

Best ITIL Case Study
Maria Hondros, ABN AMRO
ITIL Practitioner Of The Year
Angie Massicotte, Ministry of Public Safety and Security
ITIL Certification Student Of The Year
Angelo Statie, CITCO Fund Services
ITIL Project Of The Year
Capital One Enterprise Production Support Project

Winners of 2000

Best ITIL Case Study
Bob Stanley, Capital One
ITIL Practitioner Of The Year
Bruno Paradis, Correctional Service Canada
ITIL Certification Student Of The Year
Laura Zukosky, ABN AMRO
ITIL Project Of The Year
ABN AMRO

Winners of 1999

ITIL Practitioner Of The Year
Gary Martin, Procter & Gamble
ITIL Certification Student Of The Year
Rosemary Brook, London Life Insurance Co.
ITIL Project Of The Year
Ontario Government