22nd Annual International
IT Service Management
Conference & Exhibition
February 18-21, 2018
JW Marriott Orlando, Grande Lakes


1. When is Pink Elephant's next annual conference?

The next annual conference will be Pink's 22nd, and is being presented February 18-21, 2018 at the JW Marriott Orlando, Grande Lakes in Orlando, Florida. Check out the JW Marriott Orlando, Grande Lakes.

2. Do you have a brochure?

The brochure is currently under development. Stay tuned to this page for more information.

3. How can I register for the conference?

You can register by doing one of the following:

4. What is the cost of attending the conference?

To read about all fees, including our special offers and how to register, please click here.

5. Can I earn Project Development Units (PDUs) by attending the conference?

Yes, Pink Elephant is a global Registered Education Provider with the Project Management Institute (PMI), so we are able to issue Category Three Professional Development Units (PDUs) to Project Management Professionals worldwide.

6. What meals are included in my registration fee?

  • Continental Breakfast (Monday, Tuesday and Wednesday)
  • Lunch (Monday, Tuesday and Wednesday)
  • Morning and afternoon beverage breaks (Monday, Tuesday and Wednesday)
  • Gourmet finger foods at three evening receptions (Sunday, Monday and Tuesday)

7. What are Pink Elephant's payment policies?

Pink accepts Visa, MasterCard or American Express for conference payment. Payment must be processed with registration.

8. What are Pink Elephant's cancellation policies?

For Full Fee Regular or Platinum Conference Pass purchases, they are fully refundable up to December 31, 2017, after which time a full credit towards another purchase will be held on account for 6 months. Substitutions can be made at anytime. For full details of the Terms & Conditions for this and other special offers, click here.

9. How can I tell you about my special physical/dietary needs?

All conference meals include vegetarian options. If you have additional physical or dietary needs that need to be addressed, please contact our Customer Service Center at 1-888-273-PINK before January 26, 2018 and we'll be happy to try to accommodate your request.

10. I've attended in the past, are there any alumni discounts?

There are no alumni discounts; however, we do offer time-limited early bird special pricing for attendees.

11. Can I bring a guest to any sessions or keynotes?

Only registered conference participants will be allowed to attend conference sessions or keynote presentations. For some sessions, a guest pass may be purchased. Contact our Customer Service Center for details.

12. Can I purchase a 1-day pass to the conference?

No. 1-day passes of any kind are not available for this conference. You must purchase the entire conference package in order to attend the event.

13. In what format will I get my conference handouts?

Pink is green! Session materials will be available for review and download starting February 5, 2018. Feel free to print your preferred session materials and bring them along with you for note-taking.