Conference Highlights


Now in its 20th hugely successful year, our annual event is globally recognized as the world's premier IT Service Management conference.

Our program is content rich and comprehensive 12 tracks, 160+ sessions - covering a vast array of subjects from all across the IT Service Management (ITSM) spectrum: ITSM, ITIL®, ISO, Lean IT, Six Sigma, PRINCE2®, PMBOK®, COBIT®. There is something for everyone - strategic, tactical, operational we've got you covered! In fact, this is one main reason why so many organizations bring entire teams!

We'll show you how to go beyond just theory to achieve true business value and outcomes.

Attend "The best conference in the industry"

Pink has the undisputed reputation for developing an unsurpassed line-up of speakers and meaningful subject matter. As a result of our unwavering commitment, we are very proud to present what is widely acknowledged as the most content rich program in the industry.

"Pink16" Includes:

  • Pre-Conference Courses - February 10-14
  • Conference - February 14-17
  • Post-Conference Courses - February 18-20

Who Should Attend? 

There's something for everyone in the comprehensive and power-packed 12-track program.

  • C-Level, including CIOs/CTOs/CSOs
  • IT Directors, VPs
  • IT Service and Support Managers
  • Service Desk Managers
  • IT Infrastructure Managers
  • Process Owners
  • Senior Support Analysts
  • Quality Managers
  • Service Level Manager
  • Project/Program Directors and Managers
  • IT Auditors, IT Consultants
  • IT Suppliers/Vendors
  • Anyone seeking to understand why and how to implement best practices according to ITSM, ITIL , ISO, Lean IT, Six Sigma, PRINCE2, PMBOK, COBIT
  • And, anyone who is interested in building and managing a truly business focused IT organization
  • "I was overall incredibly pleased with all of the sessions I attended. I found the format and content to be spot on and am excited for Pink16." "Speakers were fantastic, knowledgeable and inspirational." "I loved all these sessions and feel I walked away with something from each session." "Fantastic Keynotes!! Always!" "Keynotes are always my favourite!" "I thought the networking sessions were great. I had some great networking opportunities and left with some great beginnings to long lasting relationships." "...this has been by far my favorite one to attend and will try to convince my organization to continue to allow me to attend." "This was my first time attending Pink, I was blown away with the professionalism, the content, and the format. By far my best conference experience ever." "I will most definitely come back to this conference, it was highly useful and the topics that were discussed are right in line with what our company is doing right now." "This was the best work related conference I have ever been to." "It was my second Pink conference and I plan on coming back." "This was my 5th year and it's always been great. This year was no different." "This conference was amazing. I was actually sad to leave." "I would like to be able to attend this conference every year. This conference provides a good mix of technical, leadership and inspirational content. Great job." "I'm coming back next year. Only question is whether I bring 1 or 3 people." "I will be retiring soon. I may just go back to this next up coming Pink conferences on my own dime. I was that impressed." "I've attended several conferences but this was my first Pink Elephant and I truly found it to be one of the best I've attended." "I really enjoyed the conference and got a lot out of it. I got one additional person to go this year, next year I'm hoping to get two more." "Conference is exceptionally well organized with a great variety of speakers, breakout sessions and networking opportunities." "I always find the conference valuable and fun. A nice combination." "Invaluable, will definitely be coming back again. Great mix of networking and learning. Will be recommending this to others for sure. Thanks!" "It was my first conference and the experience was great." "This was my first year and I was very pleased with the conference! Will be coming back next year =)" "This conference was fabulous. The people were great, kind, and helpful."