1. What are “Intermediate” ITIL courses?
The starting point for ITIL certification is the Foundations Level course. This first course provides anoverview only of the basic concepts and theories related to the ITIL Service Lifecycle’s 24 processes and 4 functions. To obtain a much deeper knowledge of these processes and functions, many IT professionals continue their ITIL education by moving to an Intermediate Level course. There are a total of 9 Intermediate courses – 5 are role focused (Practitioner/Capability) and 4 are management focused (Manager/Lifecycle). Which course is chosen depends on your role, and your organization’s key business objectives.
2. Can I still attend Pink's Regional Education Symposium if I don’t have my ITIL Foundations Certification?
All ITIL “intermediate” level certification courses require Foundations certification as a prerequisite. If you don’t have your Foundations certificate, you can’t attend. Register for an upcoming ITIL Foundations course. 3. What’s the quickest way for me to get Foundations level certification?
There are numerous opportunities to attain Foundation Level certification. Pink Elephant offers 5 ways:
- Self-paced online. For details, read more.
- Instructor-led, online public. For details and public dates, read more.
- Instructor-led, online in-house. For details, read more.
- Live, classroom, public. For details, dates and locations, read more.
- Live, classroom, in-house. For details, read more.
4. How do I register for one of Pink’s Regional Education Symposiums?
We offer the following four ways to register:
5. What is the fee for attending?
The fee depends on which course you choose. Please click on the Registration & Fees tab for full details, or read more.
6. Can I earn PDUs by attending Pink’s Regional Education Symposium?
Yes, Pink Elephant is a global Registered Education Provider with the Project Management Institute (PMI). As such, we are able to issue Category Three Professional Development Units (PDUs) to Project Management Professionals worldwide. 7. What meals are included with my registration fee?
The following is included:
- Breakfast (Tuesday – Friday)
- Lunch (Tuesday – Friday)
- Morning and afternoon beverage breaks each day
8. What are Pink Elephant’s payment policies?
Pink accepts Visa, MasterCard or American Express. Pink must receive payment with your registration. 9. What are Pink Elephant’s cancellation policies?
Read terms and conditions.
10. How can I tell you about my special physical/dietary needs?
If you have physical or dietary needs, please contact our Customer Service Center at 1-888-273-PINK at least two weeks before the course start date and we’ll try to accommodate your request. You can also contact info@pinkelephant.com. 11. Are there any discounts or special pricing?
Yes, we offer several ways to save and stretch your training dollars! Read more about our team and individual discounts
12. Is there an early bird discount?
No. We do not offer an early bird discount for these courses. 13. Is there a dress code?
We encourage you to dress comfortably; business casual is appropriate. 14. How far is the hotel from the airport?
The distance differs according to location. For the most accurate information, visit the hotels’ websites. To get a link for your hotel, read more. 15. Is there a limit to the number of people that can attend from my organization?
No, there is no limit. Questions?
Contact Pink’s Customer Service Center at 1-888-273-PINK or info@pinkelephant.com.