PinkATLAS

Use this amazing knowledge tool and ITIL resource center for hundreds of documents, templates, process maps, implementation how-tos, reference books (including 100 full-text business books and 100 “quick study” videos – all hand-picked by Pink Elephant’s own experts), white papers, and “Ask The Expert” access to Pink’s highly experienced consultants. PinkATLAS is the most comprehensive ITIL resource center available anywhere.

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PinkSCAN

Getting the answer to the question: Where are we now? is necessary so that you can better answer: How do we get to where we need to be? First introduced a dozen years ago, PinkSCAN was the industry’s first ITIL process assessment and now it’s online. Use it on your own, or bring us in to help you in whole, or in part. Conduct an online “process health check” of 21 ITIL processes. Plus, get benchmarking data, reports and graphs. PinkSCAN is the most detailed and effective online ITIL process assessment tool available anywhere!

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PinkREADY

Use this online tool to assess your organization's culture and operational readiness for change. Why is this important? Many ITIL implementations fail because risks and barriers are not properly identified at the start of the program. Increase your success rate by using PinkREADY. Don’t forget about the “people” and “culture” side of implementing change. To understand why this aspect of ITIL implementation is critical, read Troy DuMoulin’s white paper.

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ITIL Process Improvement Toolkit

Speed up your ITIL process improvement project with our ITIL Process Improvement Toolkit.

This unique, do-it-yourself toolkit provides implementation-ready process design and how-to documents and templates to support your process improvement projects for TWO processes.

The toolkit provides you with:

• Ready-to-use documents and templates for TWO processes: project charters and plans, overview presentations, process policies, road maps, role descriptions and forms; procedure documents, lists of critical success factors, key performance indicators and metrics
• And, more!

It’s quick, easy and very affordable!

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IT Management Resource Center

Gain instant access to the tools and resources you need to be successful today!

If you are an ITIL program sponsor, process owner, team lead or project manager needing to make rapid improvements to your IT Service Management processes, you and your team need Pink Elephant’s online IT Management Resource Center now to support critical success factors.

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