Pink Elephant
The IT Management Experts

ITIL Foundations (Official ITIL Foundation Certification) 

ITIL Practitioner: Operational Support & Analysis (Official ITIL Capability Certification)
ITIL Practitioner: Release, Control & Validation (Official ITIL Capability Certification)
ITIL Practitioner: Service Offerings & Agreements (Official ITIL Capability Certification)
ITIL Practitioner: Planning, Protection & Optimization (Official ITIL Capability Certification)
ITIL Practitioner: How To Define & Implement A Service Catalog According To ITIL Best Practices (Official ITIL Complementary Guidance Course)

ITIL Manager: Continual Service Improvement (Official ITIL Lifecycle Certification)
ITIL Manager: Service Strategy (Official ITIL Lifecycle Certification)
ITIL Manager: Service Design (Official ITIL Lifecycle Certification)
ITIL Manager: Service Transition (Official ITIL Lifecycle Certification)
ITIL Manager: Service Operation (Official ITIL Lifecycle Certification)

Managing Across The Lifecycle (Official ITIL Expert Certification) 

ISO/IEC 20000 Foundation (Official ITIL Complementary Guidance Course)

OTHER COURSES

ITIL Awareness Overview Self-Paced Online
Service Catalog Implementation Overview Self-Paced Online
The Implementation Road Map For IT Service Management
Continual Service Improvement One-Day Workshop (Onsite Only)

ISO/IEC 27002 Foundation – Information Security Management Certification

ITIL Practitioner: How To Define & Implement A CMDB According To ITIL Best Practices
ITIL Practitioner: How To Conduct An IT Service Management Process Assessment

PRINCE2 Foundations – Project Management Certification Course
PRINCE2 Practitioner – Project Management Certification Course

COBIT® Fundamentals

ITSM In Action: The Apollo 13 Simulation Workshop (Onsite Only)

Read the OGC's report on the full ITIL Qualification Scheme to learn how the ITIL courses fit into the course credit structure. 

 

Many of our courses qualify for Professional Development Units (PDUs).  Check individual course descriptions for PDU credit information. The PMI Registered Education Provider logo is a registered service and collective mark of the Project Management Institute, Inc.