Service Catalog Implementation Overview Self-Paced Online

Online Learning For Fast, Efficient, Organizational Service Catalog Implementation Awareness!

WHY A SERVICE CATALOG IMPLEMENTATION OVERVIEW?

When an organization is about to undertake a Service Catalog implementation project based on ITIL® best practices, it’s important to support the initiative by building awareness of why – or how – the project will be carried out.

The Service Catalog Implementation Overview is a dynamic, self-paced, 90-minute online offering, ideal for achieving that critical internal awareness.  It features specific Service Catalog implementation instruction based on ITIL best practices as well as Pink Elephant’s real-world experience.

The Overview is accessible via a conventional browser and comprises six units, each ranging from 10 to 20 minutes.  BONUS!  The Overview also includes downloads of sample Service Catalog implementation templates and process documents, as well as Pink’s bestselling book, Defining IT Success Through The Service Catalog.

Benefits Of Self-Paced Online Learning

• Cost effective – no travel expenses; participants can learn from home or office
• Time efficient – all units can be completed at once, or participants can choose to stop and resume viewing according to their needs
• Secure – unique sign-on assures that participants can track their own progress through the overview
• Access to Ask-The-Expert – an online question and answer exchange forum with Pink’s expert consultants
• Continual review – 12 months of access to the overview so you can review key concepts

WHAT YOU WILL LEARN

• The purposes and value of the Service Catalog
• Service Catalog terminology
• Service Catalog Management process essentials
• How to define services and their key descriptors, attributes and characteristics
• Service Catalog structures and views
• A proven approach to implementing a Service Catalog and maintaining it as a vital, valuable tool used daily by IT and its customers

WHO SHOULD PARTICIPATE

This offering is appropriate for tactical and operational IT practitioners considering, planning for, or implementing a Service Catalog.

PREREQUISITES

There are no prerequisites for this Overview.     

FEES

USD $199

For more information about the Service Catalog Implementation Overview Self-Paced Online, or any other education options for your team, please contact Pink Elephant at 1-888-273-PINK or e-mail info@pinkelephant.com. 

Name	Country	Price	Add To Cart
Service Catalog Implementation Overview Self-Paced Online	Online	199.00 USD