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PinkVERIFY 2011 Toolsets

The tools listed below meet 100% of the PinkVERIFY 2011 general, core, and integration suitability requirements for the listed ITIL®  2011 processes.

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AVM = Availability Management PM = Problem Management
CAP = Capacity Management REL = Release & Deployment Management
CHG = Change Management RF = Request Fulfillment
EV = Event Management SACM = Service Asset & Configuration Management
FM = Financial Management SCM = Service Catalog Management
IM = Incident Management SLM = Service Level Management
ITSCM = IT Service Continuity Management SPM = Service Portfolio Management
KM = Knowledge Management  

Vendor Sort Ascending Tool Stamp Of Approval Processes Sort Ascending
Axios

Assyst v10.0

PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
CA Technologies CA Service Desk Manager Suite r12.9 PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
Dexon Software Dexon 6 PinkVERIFY 2011
15 Processes
AVM CAP
CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM  SLM  SPM
helpPEOPLE Service Management helppeople Service Management V7.0 PinkVERIFY 2011
15 Processes
AVM CAP
CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM  SLM  SPM
LANDESK Service Desk v7.7.3
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
Marval MSM V12 PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
SAP SAP Solution Manager V7.1 PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
ProactivaNET ProactivaNET V8 PinkVERIFY 2011
13 Processes
AVM CAP CHG IM ITSCM
KM PM REL RF SACM
SCM SLM SPM

IBM SmartCloud Desk 7.5.1

PinkVERIFY 2011
12 Processes
AVM CHG EV FM IM
KM PM REL RF SACM
SCM SLM


iET ITSM

iET ITSM v6

PinkVERIFY 2011
12 Processes
AVM CHG EV IM KM
PM REL RF SACM SCM
SLM SPM


Summit Summit v5.0 PinkVERIFY 2011
12 Processes
AVM CHG EV IM KM
PM
REL
RF SACM
SCM
SLM SPM      
Cherwell Cherwell Service Management v4.6 PinkVERIFY 2011
11 Processes
CHG EV IM KM PM
REL RF SACM SCM SLM
SPM        
ITSM v8.1 ITSM v8.1 PinkVERIFY 2011
11 Processes
AVM
CHG
EV
IM  KM 
PM REL
 RF  SACM SCM
SLM


   
EasyVista EasyVista 2012 PinkVERIFY 2011
11 Processes
AVM
CHG
IM ITSCM  KM 
PM RF
 SACM  SCM SLM
SPM 

   
Service Now ServiceNow Calgary
PinkVERIFY 2011
11 Processes
CHG FM IM
KM PM
REL
RF  SACM SCM SLM
SPM 

   
Absolute Service Absolute Service V8.0 PinkVERIFY 2011
10 Processes
CHG IM KM PM REL
RF SACM SCM SLM SPM
Easit Easit Service Desk 4 PinkVERIFY 2011
10 Processes
CHG EV IM KM PM
RF SACM  SLM  SCM SPM
FrontRange Solutions HEAT Service Management 2014 PinkVERIFY 2011
10 Processes
CHG IM KM PM REL
RF SACM SCM SLM SPM
Hornbill Hornbill Supportworks ITSM v3.5 PinkVERIFY 2011
10 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM SPM
Novell ServiceDesk v7.0.2
PinkVERIFY 2011
10 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM SPM
Arandasoft Aranda Service Desk 8.0 PinkVERIFY 2011
9 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM
Central IT Citsmart v3.0 PinkVERIFY 2011
9 Processes
CHG IM KM
PM REL
RF
SACM SCM
SLM
HelpLine helpLine version 5 PinkVERIFY 2011
9 Processes
CHG IM KM
PM RF
SACM SCM
SLM SPM
OMNITRACKER ITSM Center V5  OMNITRACKER ITSM Center V5 PinkVERIFY 2011
9 Processes
CHG
EV
IM KM
PM
RF SACM SCM
SLM
 
  Naumen Service Desk v4 PinkVERIFY 2011
9 Processes
CHG
EV
IM KM
PM
RF SACM SCM
SLM
 
Matrix42  Matrix42 Workplace Management 2014
PinkVERIFY 2011
8 Processes
CHG
IM PM
RF
SACM
SCM SLM SPM

 
ALVAO ALVAO 8.0 PinkVERIFY 2011
6 Processes
CHG IM PM
RF
SACM
SCM




ASG Software Solutions ITASM V5 PinkVERIFY 2011
6 Processes
CHG
IM KM PM RF
SACM
       
AlfaPeople AlfaPeople ITSM PinkVERIFY 2011
5 Processes
CHG IM RF SCM SPM
MenaTracks Version3.0 MenaTracks Version 3.0 PinkVERIFY 2011
5 Processes
CHG IM PM RF SCM
MenaTracks Version3.0 SCUA V8 PinkVERIFY 2011
5 Processes
CHG IM PM RF SCM
Serena Serena Service Manager 4.0 PinkVERIFY 2011
5 Processes
KM REL RF SACM SCM
ASMCLOUD ASMCLOUD 1.2.0 PinkVERIFY 2011
3 Processes
IM PM RF
   
Broadview Broadview V6.0 PinkVERIFY 2011
3 Processes
CHG EV PM    
IncidentMonitor v9.x IncidentMonitor v9.x PinkVERIFY 2011
3 Processes
CHG
IM PM
   
qualitor  Qualitor Software V8 PinkVERIFY 2011
3 Processes
IM
RF
SCM
   
Sapphire IMS Sapphire IMS v5.0 PinkVERIFY 2011
3 Processes
IM PM RF    
SerioPlus  SerioPlus ITSMv1 PinkVERIFY 2011
3 Processes
CHG
IM PM
   
SONDA Moebius.NET V6 PinkVERIFY 2011
3 Processes
CHG IM PM    
SysAid SysAid Full Edition V14 PinkVERIFY 2011
3 Processes
CHG IM PM    
EcosystemManager V 5.0 PinkVERIFY 2011
3 Processes
IM RF SACM    
 Bourntec Solutions  Bourntec ManageIT v2.0 PinkVERIFY 2011
2 Processes
EV IM

   
 iServiceHub  iServiceHub V1.2 PinkVERIFY 2011
2 Processes
IM
RF
   
 Smart Service Desk  Smart ServiceDesk v11 PinkVERIFY 2011
2 Processes
IM
RF
   
Gestao X-Service Desk Gestao X-Service Desk v2.01 PinkVERIFY 2011
1 Processes
IM
 
   
HUAWEI Service Desk Management v1.2 PinkVERIFY 2011
1 Processes
IM
 
   
ICCM Solutions Assure January 2013 PinkVERIFY 2011
1 Processes
IM
 
   
Manage Engine ServiceDesk Plus 9.0 PinkVERIFY 2011
1 Process
IM