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PinkVERIFY 2011 Toolsets

The tools listed below meet 100% of the PinkVERIFY 2011 general, core, and integration suitability requirements for the listed ITIL®  2011 processes.

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AVM = Availability Management PM = Problem Management
CAP = Capacity Management REL = Release & Deployment Management
CHG = Change Management RF = Request Fulfillment
EV = Event Management SACM = Service Asset & Configuration Management
FM = Financial Management SCM = Service Catalog Management
IM = Incident Management SLM = Service Level Management
ITSCM = IT Service Continuity Management SPM = Service Portfolio Management
KM = Knowledge Management  

Vendor Sort Ascending Tool Stamp Of Approval Processes Sort Ascending
CA Technologies CA Service Desk Manager Suite r12.9 PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
Dexon Software Dexon 6 PinkVERIFY 2011
15 Processes
AVM CAP
CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM  SLM  SPM
SAP Solution Manager PinkVERIFY 2011
15 Processes
AVM CAP CHG EV FM
IM ITSCM KM PM REL
RF SACM SCM SLM SPM
Cherwell Cherwell Service Management v4.6 PinkVERIFY 2011
11 Processes
CHG EV IM KM PM
REL RF SACM SCM SLM
SPM        
ITSM v8.1 ITSM v8.1 PinkVERIFY 2011
11 Processes
AVM
CHG
EV
IM  KM 
PM REL
 RF  SACM SCM
SLM


   
EasyVista EasyVista 2012 PinkVERIFY 2011
11 Processes
AVM
CHG
IM ITSCM  KM 
PM RF
 SACM  SCM SLM
SPM 

   
Service Now ServiceNow Calgary
PinkVERIFY 2011
11 Processes
CHG FM IM
KM PM
REL
RF  SACM SCM SLM
SPM 

   
Absolute Service Absolute Service V8.0 PinkVERIFY 2011
10 Processes
CHG IM KM PM REL
RF SACM SCM SLM SPM
Easit Easit Service Desk 4 PinkVERIFY 2011
10 Processes
CHG EV IM KM PM
RF SACM  SLM  SCM SPM
FrontRange Solutions HEAT Service Management 2014 PinkVERIFY 2011
10 Processes
CHG IM KM PM REL
RF SACM SCM SLM SPM
Hornbill Hornbill Supportworks ITSM v3.5 PinkVERIFY 2011
10 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM SPM
Novell ServiceDesk v7.0.2
PinkVERIFY 2011
10 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM SPM
ProactivaNET ProactivaNET V8 PinkVERIFY 2011
10 Processes
CHG IM KM
PM REL
RF  SACM SCM SLM SPM
Central IT Citsmart v3.0 PinkVERIFY 2011
9 Processes
CHG IM KM
PM REL
RF
SACM SCM
SLM
HelpLine helpLine version 5 PinkVERIFY 2011
9 Processes
CHG IM KM
PM RF
SACM SCM
SLM SPM
OMNITRACKER ITSM Center V5  OMNITRACKER ITSM Center V5 PinkVERIFY 2011
9 Processes
CHG
EV
IM KM
PM
RF SACM SCM
SLM
 
Matrix42  Matrix42 Workplace Management 2013
PinkVERIFY 2011
8 Processes
CHG
IM PM
RF
SACM
SCM SLM SPM

 
helpPEOPLE Service Management helppeople Service Management PinkVERIFY 2011
6 Processes
CHG IM KM
PM
RF
SACM




MenaTracks Version3.0 MenaTracks Version 3.0 PinkVERIFY 2011
5 Processes
CHG IM PM RF SCM
Serena Serena Service Manager 4.0 PinkVERIFY 2011
5 Processes
KM REL RF SACM SCM
ASG Software Solutions ITASM V5 PinkVERIFY 2011
3 Processes
CHG
IM PM    
ASMCLOUD ASMCLOUD 1.2.0 PinkVERIFY 2011
3 Processes
IM PM RF
   
focuslive FocusLive ServiceDesk for Dynamics CRM 2011 PinkVERIFY 2011
3 Processes
CHG
IM PM    
IncidentMonitor v9.x IncidentMonitor v9.x PinkVERIFY 2011
3 Processes
CHG
IM PM
   
qualitor  Qualitor Software V8 PinkVERIFY 2011
3 Processes
IM
RF
SCM
   
SerioPlus  SerioPlus PinkVERIFY 2011
3 Processes
CHG
IM PM
   
 Bourntec Solutions  Bourntec ManageIT Version 2.0 PinkVERIFY 2011
2 Processes
EV IM

   
 iServiceHub  iServiceHub V1.2 PinkVERIFY 2011
2 Processes
IM
RF
   
 Smart Service Desk  Smart ServiceDesk v11 PinkVERIFY 2011
2 Processes
IM
RF
   
Gestao X-Service Desk Gestao X-Service Desk v2.01 PinkVERIFY 2011
1 Processes
IM
 
   
ICCM Solutions Assure January 2013 PinkVERIFY 2011
1 Processes
IM