| Vendor |
Tool |
Stamp Of Approval |
Processes |
| PinkVERIFY™ Service Support Enhanced |
| 7 Processes |

|
ITBM Suite v7 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|

|
IT Service Management 5.0 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|

|
Supportworks ITSM 6.0 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|
 |
ITSM 4.1 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|
 |
iWise v7.0 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|
 |
Marval MSM6.0 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|

|
Sostenuto ITSM 2006 |
 |
| AVM |
CFG |
CHG |
IM |
| PM |
REL |
SLM |
|
|
| 6 Processes |
 |
OMNITRACKER ITSM CENTER v2 |
 |
|
 |
Oracle IT Service Management Suite |
 |
|
 |
Altiris Lifecycle Management 6.0 |
 |
|
| 5 Processes |

|
Aranda Service Desk and Aranda CMDB 7.2 |
 |
|

|
Clientele ITSM 8.2.1 |
 |
|

|
Service Desk 4.0 |
 |
|

|
Epicor ITSM 2007 |
 |
|
 |
ExpertDesk Service Management v6.6 |
 |
|

|
| HEAT 8.4 |
 |
|
 |
e-Service Desk v6.0 |
 |
|
 |
Service Manager 4.0 |
 |
|
 |
IncidentMonitor™4.0 |
 |
|

|
WebSPOC 7.0 |
 |
|

|
Enterprise Service Suite @Work 6.0.1 |
 |
|
PinkVERIFY™ Service Support
|
| 4 Processes |

|
Amdocs CRM 6.0 |
 |
|
|
Atmosfera v5.0 |
 |
|

|
IMAXT 5.1 |
 |
|

|
ITIL Start 2.0 |
 |
|
 |
House-on-the-Hill SupportDesk Green |
 |
|
 |
SPEKX for IT Governance 6.01.04 |
 |
|
 |
Peoplesoft Enterprise Help Desk 8.9 |
 |
|
 |
EasyVista 2.5 |
 |
|
 |
TechExcel Service Suite 6.5 |
 |
|