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PinkVERIFY 3.1 Toolsets

The tools in the table below - listed alphabetically by vendor - meet 100% of the PinkVERIFY 3.1 general, core, and integration suitability requirements for the listed ITIL® V3 processes.
 

AVM = Availability Management  PM = Problem Management
CAP = Capacity Management  REL = Release & Deployment Management
CHG = Change Management RF = Request Fulfillment
EV = Event Management SACM = Service Asset & Configuration Management
FM = Financial Management SCM = Service Catalog Management
IM = Incident Management SLM = Service Level Management
ITSCM = IT Service Continuity Management SPM = Service Portfolio Management
KM = Knowledge Management  

Vendor Tool Stamp Of Approval Processes

Aranda's Service Desk 8.0 PinkVERIFY 3.1
CHG IM KM PM RF
SACM    
Bluehawk Networks BlueHawk Insite 3.1 PinkVERIFY 3.1
CHG IM PM
Easit Easit Service Desk 4 PinkVERIFY 3.1 
CHG EV IM PM RF
SACM SLM      
  Service Manager 9.2 PinkVERIFY 3.1

CHG IM KM PM RF
SACM SCM SLM SPM   

InteQ InfraDesk 5.1 PinkVERIFY 3.1
CHG IM PM RF SACM
SLM    
iSupport

iSupport v9.0

PinkVERIFY 3.1
IM        
OMNITRACKER ITSM Center v3 PinkVERIFY 3.1
CHG EV IM KM PM
RF SACM SCM SLM  

Sostenuto ITSM3

PinkVERIFY 3.1
CHG IM KM PM RF
SACM SCM      
Wipro

eHelpline v3.0

PinkVERIFY 3.1
CHG IM KM PM RF