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PinkVERIFY 3.0 Toolsets

The tools in the table below - listed alphabetically by vendor - meet or exceed all of the ITIL® V3 suitability requirements including integration for the processes listed.
   

AVM = Availability Management PM = Problem Management
CAP = Capacity Management REL = Release & Deployment Management
CHG = Change Management RF = Request Fulfillment Management
EV = Event Management SACM = Service Asset & Configuration Management
FM = Financial Management SCM = Service Catalog Management
IM = Incident Management SLM = Service Level Management
KM = Knowledge Management SPM = Service Portfolio Management

View alphabetically by organization. 

Vendor Tool Stamp Of Approval Processes
 14 Processes
Avocent

LANDesk Service Desk V7.3

 PinkVERIFY 3.0
AVM CAP CHG EV FM
IM KM PM REL RF
SACM SCM  SLM  SPM  
CA CA Service Desk Manager R12 PinkVERIFY 3.0
AVM CAP CHG EV FM
IM KM PM REL RF
SACM SCM  SLM  SPM  
Point of Business (POB) 21 PinkVERIFY 3.0
AVM CAP CHG EV FM
IM KM PM REL RF
SACM SCM  SLM  SPM  
 13 Processes
helpLine ITIL V3 PinkVERIFY 3.0
AVM CHG EV FM IM
KM PM REL RF SACM
SCM SLM SPM    
 12 Processes
Assyst 7.5 PinkVERIFY 3.0
AVM CHG EV FM IM
KM PM REL RF SACM
SCM SLM       
Valuemation, Release 3.6
ZIS-System 5.3 (AVM & EV)
USU KnowledgeCenter 4.8 (KM)		 PinkVERIFY 3.0
AVM CHG EV FM IM
KM PM RF SACM SCM
SLM SPM      
 11 Processes
BMC Remedy IT Service Management Suite 7.0 PinkVERIFY 3.0
AVM CHG EV IM KM
PM REL RF SACM SCM
SLM        
Service Management v3.4 PinkVERIFY 3.0

CHG EV IM KM PM
REL RF SACM SCM SLM
SPM        
Service Manager 7.0 PinkVERIFY 3.0
AVM CHG IM KM PM
REL RF SACM SCM  SLM 
SPM        
Hornbill

Supportworks ITSM 3.0

 PinkVERIFY 3.0
CHG FM IM KM PM
REL RF SACM SCM  SLM 
SPM  
IBM Service Management 7.0 PinkVERIFY 3.0
CHG EV FM IM KM
PM REL RF SACM SCM
SLM        
LiveTime Service Manager 6.1 PinkVERIFY 3.0
CHG FM IM KM PM
REL RF SACM SCM SLM
SPM      
Service-now.com Spring 2009 Release PinkVERIFY 3.0
CHG FM IM KM PM
REL RF SACM SCM SLM
SPM        
EasyVista 2008 PinkVERIFY 3.0
AVM CHG EV FM IM
KM PM REL RF SACM
SLM        
 10 Processes

FrontRange Solutions ITSM 6.2

  PinkVERIFY 3.0
CHG EV IM KM PM
REL RF SACM SCM SLM 
Monitor 24-7

IncidentMonitor v9.0

 PinkVERIFY 3.0
CHG EV IM KM PM
REL RF SACM SCM  SLM 
VMware Infra Version 8 PinkVERIFY 3.0
AVM CHG IM KM PM
REL RF SACM SCM SLM
 8 Processes

FrontRange HEAT 9.0

  PinkVERIFY 3.0
CHG EV IM KM PM
RF SACM SLM     
  SAP IT Service Management 7.0 PinkVERIFY 3.0
CHG FM IM KM PM
RF SACM SLM    
 7 Processes
BMC Service Desk Express 9.6 PinkVERIFY 3.0
CHG IM KM PM RF
SACM SLM      
Numara FootPrints 9 PinkVERIFY 3.0
CHG IM KM PM RF
SACM SCM      
 6 Processes
CENTRE release 4.6.8 PinkVERIFY 3.0
CHG IM PM RF SACM
SLM        
NilexPlus v8.8 PinkVERIFY 3.0
CHG EV IM PM RF
SLM        
((otrs))

OTRS::ITSM 2.0

 PinkVERIFY 3.0
CHG IM KM PM RF
SACM        
 5 Processes
Matrix42 AG

Matrix42 Service Store
(formerly known as Update4u Suite 5)

 PinkVERIFY 3.0
CHG IM PM SACM SCM
 4 Processes
Oracle E-Business Service Suite R12 PinkVERIFY 3.0
CHG IM PM SACM  
 3 Processes
Naumen Service Desk V3 PinkVERIFY 3.0
IM PM SACM    
 1 Process
  Unified Knowledge Suite v5 PinkVERIFY 3.0
KM