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Now in its 16th hugely successful year, our annual event is widely recognized as "the world's best IT Service Management conference."

Our program is content rich and comprehensive – 15 tracks, 160+ sessions – covering a vast array of subjects from all across the ITSM spectrum. There is something for everyone – strategic, tactical, operational – we’ve got you covered! In fact, this is one main reason why so many organizations bring entire teams!

Join us for "Knowledge Translated Into Results" – our next conference theme. We’ll show you how to go beyond just theory to achieve true business value and outcomes.

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