Pink Elephant IT Management Metrics Benchmarks Service

Our goal is to provide an independent source of current and historical metrics benchmarks for many aspects of IT Management.

The source of our data is IT Management practitioners around the world who participate voluntarily, periodically, and anonymously. We will collect data continually in very short and simple surveys and will present the results periodically in white papers and via social media.

We are starting with basic process metrics for the three fundamental IT Management processes. Please use the links below to add your data and increase the strength of this vital tool for your pursuit of good IT Management practice.

Incident Management Metrics Survey 

Problem Management Metrics Survey 

Change Management Metrics Survey 

Thank you!