Pink Elephant Announces Finalists For 2011 Innovation Of The Year Award
Toronto, ON – January 12, 2012 – Pink Elephant has narrowed down the search and is pleased to announce the three finalists of the 2011 Innovation of the Year award. The award recognizes a product or service developed by the vendor community that has made the greatest contribution to IT Service Management in the last calendar year.
The three finalists are: Serena Software, ServiceNow and SUMMUS Software.
A panel of ITSM experts will review the three finalists and choose a winner who best meets the criteria. The winner will be announced at Pink Elephant’s 16th Annual International IT Service Management Conference and Exhibition in Las Vegas, February 19-22, 2012.
The Innovation of the Year award was first presented in 2008 and must represent a solution broader than a version increase in software. The award considers the following criteria:
- Contribute to changing or significantly evolving the paradigm around support for Service Management process(es)
- Automation of complex workflows and data aggregation across management tools
- Development of framework or standards assisting in gaining adoption of ITIL® best practice or providing a unique approach or methodology for the development effort that was especially successful
- Support of organizational change initiative through innovative use of management and monitoring tools and systems
- New services (education, consulting, managed service provision, etc.) that provides value to the ITSM practitioner community
“For years, Pink Elephant has worked diligently to increase awareness of ITIL’s best practice framework on a global scale,” says George Spalding, Executive Vice President, Pink Elephant, “Part of this work has included the introduction of an awards program to further illustrate and promote ITIL’s benefits. While competition was fierce, this year’s finalists truly exemplify the best ITIL has to offer. Congratulations to all finalists.”
About Pink Elephant
Founded in 1980, Pink Elephant is the leader in providing IT Service Management best practice services. Operating in many locations across the globe including the USA, Canada, Mexico, Brazil, the UK, Netherlands, South Africa, Hong Kong, Malaysia & Singapore, Pink Elephant is the world’s #1 supplier of ITIL and IT Service Management conferences, education and consulting services.
For more information, visit www.pinkelephant.com.
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For further information, please contact:
Christina Petovello
Communications & PR Manager
Pink Elephant
Toll Free: 1-888-273-7465, Ext. 282
E-mail: c.petovello@pinkelephant.com
ITIL® is a Registered Trade Mark of the Cabinet Office.