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Pink News & Press Releases


Pink Elephant Launches Exciting New Online Discussion Board For IT Professionals
Burlington, ON – May 14, 2012 – Pink Elephant, the leader in ITL and IT Service Management education, consulting and conferences, is pleased to introduce an online Discussion Board for IT Service Management professionals.

Pink Elephant Adds Two Products To Its Instructor-Led Online Delivery Portfolio – ITIL® Service Transition & ITIL Continual Service Improvement
Burlington, ON – May 11, 2012 – Pink Elephant, the leader in ITL and IT Service Management education, consulting and conferences announced it will now offer ITIL Service Transition and ITIL Continual Service Improvement Certification courses in an instructor-led online format.

Pink Elephant Announces April Release For PinkATLAS™
Burlington, ON – May 10, 2012 – Pink Elephant announced it has added new documents to PinkATLAS as part of its latest release. The April 2012 PinkATLAS release includes three new documents in the Program Management Implementation Guide.

George Spalding Honored With Prestigious Ron Muns Lifetime Achievement Award
Burlington, ON – April 25, 2012 – HDI , the world's largest membership association for help desk and technical support professionals, yesterday presented George Spalding with the prestigious Ron Muns Lifetime Achievement Award. The award, which honors a leader who has made lasting contributions to the IT service and technical support industry, was presented at the HDI 2012 Conference & Expo, April 24–27, 2012, in Orlando, FL.

Pink Elephant Named One Of Canada’s Top IT Companies By Branham300
Burlington, ON – April 24, 2012 – Pink Elephant, the leader in ITIL® education, announced today that it is ranked amongst the Top 250 Canadian ICT Companies operating in Canada. For nearly 20 years, the Branham300 has highlighted leading Canadian and Multinational ICT companies operating in Canada, as ranked by revenues.

Pink Elephant Introduces Two New Courses To Product Portfolio – Lean IT Foundations & Problem Management: Root Cause Analysis
Burlington, ON – April 23, 2012– Pink Elephant, the leader in ITIL® education, has announced it will launch two new courses at its IT Service Management Leadership Forum in Scottsdale, Arizona this coming August – Lean IT Foundations: Using Lean Principles For Continual Service Improvement and Problem Management: Root Cause Analysis.

Last Call For Pink13 Super Faithful Early Bird Discount
Toronto, ON, April 3, 2012 – The super faithful early bird discount for Pink Elephant’s upcoming IT Service Management Conference & Exhibition – savings of over $900 – will end April 16th, 2012.

Pink Elephant Announces March Release For PinkATLAS™
Burlington, ON – April 02, 2012 – Pink Elephant announced it has added a new process to its PinkATLAS product as part of its latest release.
Pink Elephant Launches Instructor-Led Online Delivery Of ITIL Manager Service Operation Course
Burlington, ON – March 19, 2012 - Pink Elephant, the leader in ITL education, announced it will begin offering its ITIL Manager Service Operation Certification course in an instructor-led online format.

Pink Elephant Adds Two New Processes To Its PinkSCAN™ Assessment
Burlington, ON – March 15, 2012 – Pink Elephant, the leader in ITIL® education, has announced it has added two new processes to its PinkSCAN assessment – IT Asset Management and Business Relationship Management.

Pink12 Attendees Eligible For Up To 24 PDU’s From The Project Management Institute
Burlington, ON – March 14, 2012 – Attendees to Pink Elephant’s 16th Annual IT Service Management Conference and Exhibition, February 19th-22nd in Las Vegas are eligible for up to 24 Professional Development Units(PDUs).

Pink Elephant Announces IT Service Management Leadership Forum
Burlington, ON – March 12, 2012 – Pink Elephant, organizer of the #1 ITSM conference in the world, has announced “PinkForum12”, a must-attend event for anyone charged with implementing any aspect of ITSM process improvement programs, and influencing those around them to achieve positive results.

Pink Elephant Announces February Release For PinkATLAS™
Burlington, ON – March 1, 2012 – Pink Elephant has added two video files to its PinkATLAS product as part of its latest release.

NEW RECORD SET: Pink Elephant 2012 Conference Attendees Set World Record For Photo With Most ITIL®-Certified Professionals
Las Vegas, NV – February 28, 2012 –  Over 500 ITIL-Certified Professionals joined together at Pink Elephant’s annual conference to participate in the largest gathering of ITIL-Certified Professionals in a single spot.

Pink Elephant Announces 2011 ITIL Award Winners
TORONTO, ON – February 27, 2012 – Pink Elephant announced the winners of the 2011 ITIL Awards, at its 16th Annual International IT Service Management Conference and Exhibition held at the Bellagio Hotel in Las Vegas from February 19-22, 2012.

Pink Elephant’s 2012 Conference Attendees Are Now Eligible To Receive priSM Institute® CPD Credits
Toronto, ON – February 16, 2012 – Pink Elephant is excited to announce that customers attending its 16th Annual IT Service Management Conference & Exhibition, February 19th-22nd in Las Vegas, are eligible for up to 20 Continuing Professional Development credits from the priSM Institute®.

Pink Elephant Announces January Release For PinkATLAS™
Burlington, ON – February 13, 2012 – Pink Elephant adds several new documents to its PinkATLAS product as part of its latest release.

Pink Elephant Named Finalist For The Burlington Chamber Of Commerce Employer Of The Year Award
Burlington, ON – February 6, 2012 – Pink Elephant is honoured to have been named a finalist for the Burlington Chamber of Commerce 2011 “Employer Of The Year Award”.

Pink Elephant Announces Finalists For 2011 Innovation Of The Year Award
Toronto, ON – January 12, 2012 – Pink Elephant has narrowed down the search and is pleased to announce the three finalists of the 2011 Innovation of the Year award. The award recognizes a product or service developed by the vendor community that has made the greatest contribution to IT Service Management in the last calendar year.

Last Call For Pink12 Early Bird Discount
Toronto, ON, October 3, 2011 – Pink Elephant today announced that the last early bird discount for the upcoming IT Service Management Conference & Exhibition – savings of over $500 – will end October 28th, 2011.

Pink Elephant Releases New ITIL 2011 Foundations Course To Reflect APMG Update
Toronto, ON, September 19, 2011 – Pink Elephant today launched its updated ITIL® Foundations course to reflect changes made in the 2011 edition of books.

Pink Elephant Announces Mobile App For ITSM Professionals
Toronto, ON, June 16, 2011 – Pink Elephant today announced the official launch of a mobile application (app) that will help IT professionals stay connected to Pink Elephant and their peers. Users will be able to check upcoming events, view the latest blogs and videos and stay up-to-date on special offers on their Blackberry, iPhone or Android Device.

Sponsor Team Announces ITSM Extreme Makeover 2011 Winner
TORONTO, May 25, 2011 – After weeks of deliberation, live interviews with finalist applicants and an extreme makeover on the line, the ITSM Extreme Makeover 2011 sponsor team announced The University of Texas Health Science Center at San Antonio as the deserving winner. The sponsor team consists of executive sponsors Pink Elephant and Hornbill, along with participating sponsors HDI, Gaming Works, and Loyalist.

Pink Elephant Adds Social Media Course to Education Portfolio
TORONTO, ON – May 19, 2011 – Pink Elephant announced that it has added social media to its roster of education topics. The course, Social Media Essentials For ITSM Professionals, introduces IT professionals to the growing and ever-evolving world of social networking.

ITSM Extreme Makeover Welcomes HDI as a Sponsor
TORONTO, ON – May 5, 2011 – Pink Elephant is pleased to welcome HDI as a participating sponsor for the ITSM Extreme Makeover 2011.

HDI will join GamingWorks and Loyalist Certification Services as Participating Sponsors along with Executive Sponsors Pink Elephant and Hornbill to deliver an extreme makeover to a deserving IT practitioner organization.

Pink Elephant's ITIL Foundations Course Now Includes ABC Activities
TORONTO, ON – April 15, 2011 – Pink Elephant announced today the newly enhanced ITIL Foundations course which now includes exercises focused on experiential learning – an industry exclusive. Pink Elephant makes the learning real in this updated ITIL Foundation level course through the use of meaningful exercises designed to help attendees understand how to take knowledge (theory) and translate it into results, value and positive outcomes.

Pink Elephant Announces 2010 ITIL Award Winners
Las Vegas, NV – February 25, 2011 – Pink Elephant announced the winners of five prestigious awards at the company’s 15th Annual International IT Management Conference & Exhibition, which was held at the Bellagio Hotel in Las Vegas, February 20-23, 2011. Each year at Pink Elephant’s conference awards are presented to recognize individual and corporate commitment to ITIL® (IT Infrastructure Library) and ITSM (IT Service Management) excellence.

Pink Elephant & Hornbill Announce “ITSM Extreme Makeover 2011”
Las Vegas, NV – February 25, 2011 – Today in a joint effort Hornbill Service Management and Pink Elephant are announcing the launch of “ITSM Extreme Makeover 2011”. This initiative involves Pink Elephant and Hornbill working with GamingWorks and Loyalist Certification Services to deliver an extreme makeover for a deserving IT practitioner organization.

Pink Elephant Is Going Beyond ITIL With ISO/IEC 20000 Foundations
TORONTO, ON – June 25, 2010 – Pink Elephant today announced that it has recently added a new certification course to its education portfolio.  The ISO/IEC 20000 Foundations course complements the existing IT Infrastructure Library (ITIL®) certification courses offered from Pink Elephant. Successful completion of the three-day course and examination provides participants with one (1) ITIL credit towards the ITIL Expert designation within the official ITIL V3 professional qualification scheme.

Pink Elephant Expands Education Portfolio With Apollo 13 Simulation Program
TORONTO, ON – April 22, 2010 Pink Elephant today announced that it is adding a new program to its education portfolio.  Effective immediately the organization will offer clients an Apollo 13 Simulation program as a complement to other IT Infrastructure Library (ITIL) certification courses.

Pink Elephant Expands Education Portfolio
ISO 27002 & PRINCE2 Certification Courses Complement ITIL® Framework
TORONTO, ON – March 29, 2010 Pink Elephant today announced plans to expand its education portfolio to include three new classroom-based IT certification courses: ISO 27002 Foundations, PRINCE2 Foundations and PRINCE2 Practitioner.

PinkVERIFY™ Launches As OGC ITIL® Software Scheme Assessor
HP Service Manager 7.1 First Product Assessed
TORONTO, ON – March 1, 2010 – Pink Elephant has officially launched its PinkVERIFY V3.1 ITSM software assessment service as a Licensed Software Assessor under the Office Of Government Commerce’s (OGC) IT Infrastructure Library (ITIL) Software Scheme.  Now, Pink Elephant is able to provide ITSM tool vendors the PinkVERIFY stamp of approval as well as the OGC’s ITIL swirl process compliant bronze, silver or gold logos.

Pink Elephant Announces 2009 ITIL® Award Winners
TORONTO, ON – February 26, 2010 – Pink Elephant has announced the winners of the ITIL Awards, presented at its 14th Annual International IT Service Management Conference and Exhibition held in Las Vegas from February 21-24.

Pink Elephant Announces ITIL Award Winners At Annual Conference
TORONTO, ON – February 12, 2010 – Pink Elephant will announce the winners of the 2010 ITIL® Awards at its 14th Annual International IT Service Management Conference and Exhibition in Las Vegas, February 21-24, 2010.

Industry Leader Launches Self-Paced Online Service Catalog Implementation Overview
TORONTO, ON – February 3, 2010 – Pink Elephant today announced it’s launching a self-paced online Service Catalog Implementation Overview.

ITIL Service Manager Program Officially Retiring
TORONTO, ON – January 18, 2010 – Pink Elephant announced today that it has scheduled its last ITIL® Service Manager programs in North America. The move comes in response to an announcement from the Office of Government Commerce (OGC) that the Service Manager program will officially retire in August 2010. Pink Elephant will offer the last round of courses in four locations: Toronto beginning March 8; Chicago beginning April 12; Washington D.C. beginning May 3, and San Francisco beginning July 19.

Pink Elephant Offers Free Online ITIL Foundations Course With Any ITIL Lifecycle Or Capability Course Registration
TORONTO, ON – October 20, 2009 – Pink Elephant announced today that it will offer free access to its self-paced online IT Infrastructure Library (ITIL) Foundations course with any ITIL Lifecycle and Capability course registration.  This promotion ensures individuals can upgrade their knowledge in advance of a Lifecycle or Capability course while obtaining two certifications for the price of one. 

Pink Elephant Presents Conference In Pakistan & UAE
TORONTO, ON – October 14, 2009 – Pink Elephant today announced it is planning to present an IT Management Conference in Islamabad, Pakistan and Dubai, UAE early in 2010.  The events, held in conjunction with partner Trillium Information Security Systems (TISS), are scheduled for January 20 – 22 in Islamabad and January 24 – 26 in Dubai.

Pink Elephant Now Represented In Scandinavia
Thursday, October 1, 2009
TORONTO, ON – Pink Elephant today announced it is extending its representation in Denmark, Norway and Sweden through a partnership with Implement A/S. As a result, Pink Elephant’s full portfolio of IT Service Management (ITSM) and accredited IT Infrastructure Library (ITIL®) education and consulting services are now available for the first time to professionals in Scandinavia.

PinkVERIFY™ Officially Recognized By OGC’s ITIL Software Scheme
Monday, September 21, 2009
TORONTO, ON – Pink Elephant today announced that it is now recognized as an official Licensed Software Assessor under the Office Of Government Commerce’s (OGC) IT Infrastructure Library (ITIL) Software Scheme.  The development means Pink Elephant can conduct software assessments through PinkVERIFY, its independent software assessment service and the OGC’s recently implemented scheme.

Pink Elephant Claims Another ITIL Industry First: Holds All 9 Intermediate Courses Under One Roof
Thursday, August 27, 2009
TORONTO, ON – Pink Elephant today announced that the first successful Regional Education Symposium took place last week in Scottsdale, with all nine ITIL Intermediate-level courses held concurrently under one roof – a first-ever event of its kind in the ITIL industry worldwide.

Pink Elephant's New Online Process Improvement Toolkit Offers Do-It-Yourself ITIL Implementation
Monday, August 24, 2009
TORONTO, ON – Pink Elephant today announced the launch of the ITIL Process Improvement Toolkit, combining online resources, ready-to-use process design documents, the power of a vast ITSM reference library and Pink Elephant’s 20 years of ITIL expertise.

25-Year ITIL Industry Expert Brenda Iniguez Joins Pink Elephant
Wednesday, July 22, 2009
TORONTO, ON – Pink Elephant today announced that Brenda Iniguez, seasoned ITIL industry champion, consultant, and speaker, has joined the company’s Strategic Business Development unit.

Get Free Access To Online ITIL Foundations Bridging With Any Regional Education Symposium Course Registration
Tuesday, July 14, 2009
TORONTO, ON – Pink Elephant is offering free access to the online self-paced ITIL V2-V3 Foundations Bridging Course with any ITIL V3 Intermediate course registration at the Regional Education Symposiums (RES) taking place in North American cities between August 2009 and June 2010.

Industry's First Service Catalog Certification Course Launching September 28-30
Thursday, July 09, 2009
TORONTO, ON – Pink Elephant today announced it will offer the industry’s first ITIL certification course in how to define and implement a Service Catalog, considered the cornerstone of any IT Service Management program, September 28-30 in Washington, DC.

Regional Education Symposiums To Offer Next Step For ITIL Foundations Certified Practitioners And Managers
Thursday, June 18, 2009
TORONTO, ON – Pink Elephant today announced that starting this August, it will present a series of Regional Education Symposiums across North America to provide ITIL Foundations certified Practitioners and Managers with access to all nine Intermediate-level courses concurrently under one roof.

APMG Approves Development Of New ITIL Certification; Accepts Proposal From Pink Elephant & newScale Inc.
Monday, June 15, 2009
TORONTO, ON – Pink Elephant today announced that the APM Group (APMG), the official ITIL accreditation body, has launched a new, complementary ITIL certification for IT practitioners interested in the creation and maintenance of a best practice Service Catalog.

Pink Elephant Revises ITIL Course Titles In Push For Greater Clarity Around Job Roles In Certification Scheme
Thursday, May 28, 2009
TORONTO, ON – Pink Elephant today announced plans to clarify titles of its ITIL version three (V3) Intermediate courses to better reflect the roles individuals perform in organizations, and to help guide IT professionals along the most appropriate education path in the ITIL certification scheme.

Christopher Gardner Returning To Pink Elephant's 2010 Conference
Monday, May 11, 2009
TORONTO, ON – Christopher Gardner, whose life story was the subject of Oscar nominated film The Pursuit of Happyness, will be returning as a keynote speaker at Pink Elephant’s next annual conference, February 21-24, 2010 at the Bellagio in Las Vegas.

Pink Elephant Expands Foundations Certification Options
Wednesday, April 29, 2009
BURLINGTON, ON – Pink Elephant today announced the introduction of two online ITIL V3 Foundations courses and additional enhancements to its traditional classroom courses.

Pink Elephant Named One Of Canada's Top IT Companies
Tuesday, April 21, 2009
BURLINGTON, ON – Pink Elephant today announced it was named one of Canada’s top 300 technology companies in the Branham300. Entering its 16th year, the Branham300 highlights leading Canadian and multinational IT companies operating in Canada and is widely considered to be a leading source of intelligence on Canada's IT industry.

Register For Free Webinar! Doing More With Less…Again: Cost Management In IT
Wednesday, April 15, 2009
>Today, more than ever, IT is focused on reducing costs for the entire enterprise, while at the same time spending less on IT. Do more with less. We’ve heard it all before but never with this level of urgency. Is there any blood left in the IT turnip? Haven’t we wrung out everything wasteful or extraneous? Is there some magic bullet out there to save the day?

ITIL Education Needs To Focus On The Organization
Friday, March 20, 2009
Everything that APMG and the training providers do to promote the “new” ITIL certification scheme (“new”? it’s almost 2 years old!) is geared around steering the individual towards becoming an ”ITIL Expert”. This is providing value to the individual by increasing his/her qualifications and marketability, but what’s the value to the organization? Exactly how is an organization better off if its staff are amongst the most qualified in the industry and are prime targets to be head-hunted away?

Free Chapter: Defining IT Success Through The Service Catalog
Wednesday, March 18, 2009
Pink Elephant is offering a free downloadable chapter from the bestselling book, Defining IT Success Through The Service Catalog.

14th Annual Conference Promises More ITIL Case Studies
Tuesday, March 17, 2009
TORONTO, ON – At less than a month after the 13th Annual International IT Service Management Conference and Exhibition in Las Vegas that drew nearly 2,000 attendees, Pink Elephant today announced plans for the next conference, returning to the Bellagio from February 21-24, 2010.

Pink Elephant Announces ITIL Award Winners
Tuesday, March 10, 2009
TORONTO, ON – Pink Elephant today announced the winners of the ITIL Awards, presented at the recent 13th Annual International IT Service Management Conference and Exhibition.

Pink Elephant's ITIL V3 Foundations Participants Exceed Industry Pass Rate By 8%
Friday, October 05, 2007
BURLINGTON, ON – October 3, 2007 – Pink Elephant today announced that since launching ITIL V3 Foundations on May 30, 2007, the company has taken over 300 IT professionals through the course and 92% passed the examination leading to the Foundation Certificate In IT Service Management, compared to the global industry average of 84%.
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